Vanessa Tolentino
Washington
Summary
Certified Patient Care Technician prepared for demands of emergency settings. Extensive experience in providing immediate medical care and supporting medical procedures. Reliable team player known for adaptability and achieving positive patient outcomes. Skilled in emergency response and patient assessment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Patient Care Technician
HCA Florida Memorial Hospital
Jacksonville, FL
02.2023 - 08.2025
- Assisted in monitoring patient vital signs and reporting changes to nursing staff.
- Provided direct patient care, including bathing, feeding, and mobility support.
- Maintained cleanliness and organization of patient rooms and equipment before and during stays.
- Documented patient information accurately in electronic medical records, previous experience documenting in Meditech.
- Participated in training sessions to improve skills and knowledge in patient care practices, up to date in Healthstream, STOP THE BLEED, B.E.F.A.S.T., training days, unit meetings and updating huddle cards. Currently up to date in Basic Life Support (BLS) issued May 3th, 2024 by American Red Cross.
- Assisted and active in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, blood sugar checks, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Familiar with pre-op protocols, following NPO orders, CHG baths, assisting nurses and physicians with bedside procedures with setting up sterile fields, insuring equipment is sterile and functional and following post-op care plans such change in mobility, setting up SCDs, and positioning.
- Knowledgeable in aseptic and sterile technique, anatomy and medical terminology.
- Participating and joining emergency preparedness and diaster managements teams during Hurricane Milton and Helene, taking part in training and drills, responded during team activations and adapting during surge capacity activations.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Employed in main Orthopedic/Bariatric/Surgical Unit, and versatile patient care technician skills cross-trained in Step-Down Floor, Cardiology Floor, Oncology Floor, Telemetry/Stroke Unit, Baker-Act Unit, Behavioral Health Floors, Correctional Care Unit, floating seamlessly, adapting to diverse clinical settings and patients.
- Ability to shift in high-acuity, fast-paced environments & fast efficiency in care, protocols and guidelines of level two trauma center.
ER Patient Care Tech Student (PCT)
Southeast Georgia Health System
Brunswick, GA
05.2022 - 06.2022
- Monitored vital signs and reported changes to nursing staff for timely intervention.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Certification in Heartsaver First Aid (AHA) issued in March 2022/March2024
- Technical skills operating medical equipment, handling oxygen tanks, setting up suction, glucose checks, and monitors.
- Properly collecting and labeling specimens, performing 12 lead electrocardiograms, drawing blood samples, aiding in wound care and dressing changes.
- Shadow triage unit, utilizing and assisting in rapid patient assessments, identify high priority emergencies and symptoms, and transporting patients in wheelchair, stretchers, and lifting using medical equipments to move to corresponding units.
- Performed post-mortem care with compassion and respect while maintaining infection control guidelines, cleaning, positioning and prepping the body for transport per protocol.
- Maintains cleanliness and prepping trauma bay readiness accordingly and maintaining pre-notification arrivals communication open by utilizing radio reports.
- Actively responding and assisting in code blues on shift bases, in trauma bay, and emergency rooms, and assisting Physician providers and RNs with applying 12 lead EKGs leads, cardiac and vital sign monitor changes, glucose check readings, while maintaining infection control guidelines and protocols.
- Assisted in ER Registration desk, fluency in English and Spanish to accommodate communication in an incoming diverse patient population and inputting patient data entries into EMR systems for efficient flow.
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
Patient Care Tech Student (PCT)
HomeLife on Glynco
Brunswick, GA
04.2022 - 05.2022
- Transporting residents & time management skills applied when helping organize enrichment activities. Answering patient call lights & requests, comfort is top priority.
- Assisted with patient mobility, using proper positioning and medical equipment such as walkers, sara-stedy and hoyer lifts, and daily living activities to enhance comfort and care quality.
- Maintaining 1:12 patient ratio, accurate patient records, collecting regular vital sign checks, documenting care provided and observations and reporting changes to RN.
- Participated in fun group activities with residents to boost mood, improve overall memory, and provide light entertainment.
- Maintained cleanliness and organization of patient care areas to ensure safety standards, and replenishing supplies in care areas as needed.
- Provided emotional support and education to patients and families regarding care plans under the supervision of an RN.
- Worked in both regular units of long term facility and memory care unit, tailoring care to residents, providing therapeutic communication, empathy and active listening skills to develop and foster positive relationships.
Certified Nursing Assistant (CNA)
Wills Memorial Hospital
Washington, GA
06.2018 - 03.2020
- Maintained accurate patient records, such as height, weight, intake and outputs, vital sign checks, and inputting care provided in electronic health systems for effective communication for the care team.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Maintain calm and composure during emergency activations of code blue, respiratory distress, strokes/seizures, performing effective CPR and setting up suction to aid in airway management.
- Assisted in non-sterile dressing changes and reporting observations under the supervision of an RN.
- Adapting to shift changes, high patient acuity and guidelines during the Covid-19 pandemic to provide quality care while adhering to infection control guidelines with resilience.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques, placing call lights within reach and answering call lights in a timely manner.
- Familiarizing with hospital emergency codes to prepare to respond quickly and efficiently to ongoing emergencies.
Education
Some College - Surgical Technologist
Fortis College - Orange Park
Jacksonville, FLSome College - Practical Nursing
Concorde Career Institute
Jacksonville, FLPatient Care Technician - Patient Care Technician
Brunswick Job Corps Center
Brunswick, GA09.2022
High School Diploma -
Washington-Wilkes Comprehensive High School
Washington, GA05.2018
Skills
- Four year experience working in hospitals as Certified Patient Care Technican, main employment in Orthopedic/Bariatric/Surgical Units with expertise in Telemetry/Stroke Units, Cardiac, Correctional Care Units, Medical Surgical Units and Behavioral Health Units
- Fluency in English and Spanish, improving communication skills with a diverse patient population
- Continuing education pivoting into the OR with college experience into Surgical Technologist duties in the future
- Experience in rapid response activations and critical care during trauma codes, prepping bays and communicating between arrival teams and transfers
- Excellent time management skills are put into tasks in order to improve workplace efficiency Proficient computer skills, maintaining patient records & strictly adhering to patient confidentiality
- Proficient in Microsoft Office, Meditech, EMR systems, computer skills and administrative duties, adhering to HIPPA confidentiality
- BLS certification by American Red Cross ID: X3GL5I
Certification
- Certified Patient Care Technician (PCT) #Q8R8A4S3
- Basic Life Support (BLS) ID: X3GL5I
- American Red Cross Bloodborne Pathogens Training
- OSHA 10-Hour General Industry Course
- Adult Residential Licensing
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Reading for leisure and medical articles, surgical technology textbooks and magazines to be up to date with evolving technology and conferences
- Medical tech enthusiast, passionate about exploring the latest advancements and innovations
- Regularly practice mindfulness and meditation for overall wellness
Timeline
Patient Care Technician
HCA Florida Memorial Hospital
02.2023 - 08.2025
ER Patient Care Tech Student (PCT)
Southeast Georgia Health System
05.2022 - 06.2022
Patient Care Tech Student (PCT)
HomeLife on Glynco
04.2022 - 05.2022
Certified Nursing Assistant (CNA)
Wills Memorial Hospital
06.2018 - 03.2020
Some College - Surgical Technologist
Fortis College - Orange Park
Some College - Practical Nursing
Concorde Career Institute
Patient Care Technician - Patient Care Technician
Brunswick Job Corps Center
High School Diploma -
Washington-Wilkes Comprehensive High School