Variah Mcmillan
Norcross
Summary
Proven Assistant Manager and Customer Service Representative with a track record of enhancing customer satisfaction and streamlining operations. At Arbys Restaurant, I excelled in critical thinking and data entry, significantly improving inventory management. Skilled in active listening and problem resolution, I consistently prioritize customer needs, fostering loyalty and repeat business.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Publix
06.2021 - Current
As an associate for Publix my job was to apply top tier customer service to my customers when there was a complaint about anything that was not done correctly for them in store. Also helping answer questions about day to day sales to customers. At Publix we always make sure that customer have a pleasure with shopping with us so they can come back .
Assistant Manager
Arbys Resturant
06.2016 - 12.2021
My job as an assistant manager was to make sure I had great inventory for my store supplies and business to run. Also making sure I had employees to schedule which meant doing interviews for hire. Reporting all of my end of the day paper work to my supervisor. Helping my employees and customers as much as needed
Education
Bachelor - Business
University of West Georgia
Carrollton, GAAssociate Of Science - Education
Georgia State University
Atlanta, GA12.2021
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
Timeline
Customer Service Representative
Publix
06.2021 - Current
Assistant Manager
Arbys Resturant
06.2016 - 12.2021
Bachelor - Business
University of West Georgia
Associate Of Science - Education
Georgia State University
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