Velletta Thorpe

Managed daily bus operations and scheduling for student transportation services Trained new drivers on safety/ & Training procedures, and operational protocols on Range. Worked in office as Receptionist for summer. Worked in S Drive system and prepared AFU folders. Checked hours & Input information off of timesheets. Filled out by Driver trainers and new trainees. Answered office phones.

• Transported students safely to and from school daily.
• Monitored student behavior to ensure a safe riding environment.
• Instructed drivers on safe practices such as defensive driving techniques, speed control,and accident avoidance maneuvers.
• Monitored student behavior on the bus and enforced rules consistently.
• Obeyed DOT rules and regulations and local laws to maximize safety.

• Prepared and processed documents such as invoices, reports, memos and correspondence.
• Performed office automation duties using email, desktop publishing and spreadsheets.
• Human Resources/Onboarding: Serving as a liaison for HR - Related matters, coordinating new hire paperwork, and supporting onboarding and training sessions
• Cash office operations: Handing, counting and balancing the company's cash/vault. internal communication and scheduling.

• Managed front desk operations, greeting patients and visitors warmly.
• Scheduled appointments for clients and visitors, optimizing office workflow and appointment management.
• Directed incoming calls to appropriate departments, ensuring timely responses to inquiries.
• Processed payments, ensuring accuracy in receipts and bills for customer transactions.
• Reviewed medical records for completeness and accuracy before submission.