Verdonna Fuller

Supported clinical team members with revenue cycle procedures and addressed issues.

• Assessed current revenue cycle procedures and implemented improvements to foster efficiency.
• Monitored and guided revenue cycle operations.
• Utilize claim submission software including Availity to process and manager electronic claims efficiently and accurately.
• Submit and track timely electronic billing to reduce claim denials and improve cash flow.
• Prepare and submit claim appeals as needed to correct errors and secure reimbursement.
• Request, track and manage prior authorizations from variety of insurance providers, ABA, Speech, Occupational, and Physical Therapy Services.
• Verified accuracy of accounts payable payments, resulting in 75% reduction in payment errors and check reissues.

• Examined patients' insurance coverage, deductibles, insurance carrier payments and remaining balances not covered under policies when applicable.
• Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
• Communicated with insurance providers to resolve denied claims and resubmitted.
• Filed and updated patient information and medical records.
• Processed billing calls and answered questions from patients and third-party carriers.
• Obtains necessary authorization for billing processes.
• Preparing, sending, processing and tracking billing payment for attorneys.
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• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
• Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
• Process Management- Schedule interviewers for hiring management, coordinate communication.
• Provides administrative support operations within a court division.
• Perform calendar management and coordination, timekeeping.
• Support special project and initiatives as assigned by Executive Assistant.
• Proficiently use MS Office to create documents, spreadsheets and presentations.
• Pay roll
• Verified and submitted timekeeping information for accurate and efficient payroll processing.
• Completed bi-weekly payroll for 15 employees.