Vernell Payton Jr
Sugar Hill
Summary
Dynamic professional with extensive experience at LUV Carwash, excelling in operations oversight and compliance management. Proven track record in optimizing sales strategies and enhancing customer engagement. Adept at inventory control and project coordination, consistently delivering results and fostering team collaboration to achieve organizational goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Manager
LUV Carwash
Buford
12.2024 - Current
- Influenced management group for optimal operational flow.
- Assessed inventory on a regular basis, maintaining optimal stock levels.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Conducted regular meetings with senior management team to review progress against established objectives.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Developed service and sales strategies to improve retention and revenue.
Project Manager
Car Spa Inc
Marietta
09.2021 - 12.2024
- Identified project needs by reviewing project objectives and schedules.
- Drafted reports summarizing progress made on projects for review by executive leadership team.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Updated and maintained databases with current information.
- Operated a variety of machinery and tools safely and efficiently.
- Completed routine maintenance and repair.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Operations Manager
FedEx:Ground
Ellenwood
02.2017 - 08.2022
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Analyzed and controlled materials, supplies and equipment operational expenses.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
- Recognized by management for providing exceptional customer service.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Exceeded customer satisfaction by finding creative solutions to problems.
Shift Manager
Circle Graphic Inc
Baton Rouge
04.2013 - 02.2017
- Kept records of employees' attendance and working hours for accurate calculation of billable cycle.
- Enforced safety standards throughout the store including proper use of equipment.
- Coordinated with other departments to resolve customer inquiries in a timely manner.
- Monitored inventory levels and placed orders for supplies as needed.
- Documented receipts, employee hours and inventory movement.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
Brand Ambassador
HUGO BOSS Fashions
New Orleans
05.2011 - 11.2015
- Represented brand at various trade shows and events, enhancing brand visibility.
- Developed and optimized demonstrations to best connect with prospects and encourage sales.
- Effectively built relationships with both established and potential customers.
- Conversed with customers to share information about products and services.
- Organized and carried out promotional events, set up and tore down event sites and interacted with customers.
Sales Supervisor
Express Clothing
Metairie
07.2009 - 01.2013
- Generated effective sales strategies and taught new employees company's procedures and policies.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Assisted professionals by listening in on customer calls and suggesting techniques to close sales.
Education
Associate of Science - Business Administration And Management
Delgado Community College
New Orleans, LA06-2004
Skills
- Operations Oversight
- Inventory Control
- Sales Optimization
- Compliance Management
- Customer Engagement
- Project Coordination
Affiliations
- Gospel and R&B Recording Artist
- Ordained Elder in the Baptist Church
- Founder/CEO of Gods People Fellowship Worship Center
Accomplishments
- BET Sunday's Best Top 10 Contestant Season 3
- Earned Ordination License in 2010 at The City Of Love Church
Certification
- Ordained Elder 2014 at One Faith Church
- Licensed Minister at The City Of Love 2010
Languages
English
Professional
Timeline
General Manager
LUV Carwash
12.2024 - Current
Project Manager
Car Spa Inc
09.2021 - 12.2024
Operations Manager
FedEx:Ground
02.2017 - 08.2022
Shift Manager
Circle Graphic Inc
04.2013 - 02.2017
Brand Ambassador
HUGO BOSS Fashions
05.2011 - 11.2015
Sales Supervisor
Express Clothing
07.2009 - 01.2013
Associate of Science - Business Administration And Management
Delgado Community College
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