Veronica Diaz
Atlanta
Summary
Dedicated waitress skilled in enhancing the dining experience through exceptional customer service, effective communication, and problem-solving. Proven ability to build positive relationships with customers and collaborate with team members for timely food delivery.
Overview
3
3
years of professional experience
Work History
Waitress
Steak Market
Atlanta
01.2025 - Current
- Took and processed food and drink orders accurately.
- Maintained cleanliness of tables and dining area throughout shifts.
- Collaborated with kitchen staff to ensure timely food delivery.
- Recommended menu items based on customer preferences and dietary needs.
Waitress
Penthouse
Atlanta
06.2025 - 11.2025
- Addressed customer inquiries and resolved complaints promptly.
- Recommended menu items based on customer preferences and dietary needs.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Waitress
STK
Washington
02.2023 - 01.2025
- Provided excellent customer service to enhance dining experience.
- Took and processed food and drink orders accurately.
- Maintained cleanliness of tables and dining area throughout shifts.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Bachelor of Arts - Communications
Louisiana State Univeristy
Baton Rouge06-2022
Skills
- Customer service
- Order processing
- Menu knowledge
- Dining area maintenance
- Cash handling
- Complaint resolution
Timeline
Waitress
Penthouse
06.2025 - 11.2025
Waitress
Steak Market
01.2025 - Current
Waitress
STK
02.2023 - 01.2025
Bachelor of Arts - Communications
Louisiana State Univeristy