Veronica Egbuka
Atlanta
Summary
Detail-oriented professional with superb customer service skills and versatile work experience. Tech-savvy with excellent decision-making skills. Adept at managing multiple tasks and prioritizing responsibilities . Proven ability to adapt quickly to new technologies and work collaboratively in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Support Coordinator
Aya Healthcare
10.2022 - 09.2024
- Support account manager in strategically placing Health and allied professionals to client facility
- Review /Prepare Candidate profiles against facility requirements
- Request/ follow up with recruiters on missing information or profile clarification
- Send profiles to clinical review team via email or NOVA system
- Post , edit , close Job descriptions against facility requirements
- Liaise between Program management team and Account manager
- Edit and Sign Confirmations for hired travelers
- Cross train team members for new process implementation
Remote Assistant
VaVa Virtual Assistants
04.2022 - 08.2022
- Organized and coordinated meetings and calls
- Responded to and organized emails
- Coordinated phone calls
- Created visualizations for client business process
- Arranged travel
- Composed and proofread memos, letter and reports to verify error-free communication
Technical Support Intern
North Point Ministries
06.2021 - 05.2022
- Operated Pro-Presenter Software
- Uphold office schedule and calendar to coordinate meetings
- Edited/created profile in ROCK database system
- Aided senior technicians during complex problem-solving tasks, gaining valuable hands-on experience and knowledge transfer opportunities.
Education
Bachelors Of Interdisciplinary Studies - Clinical Informatics
Georgia State University
08.2023
Skills
- Data Entry
- Administrative Skills
- Inquiry response
- Microsoft Office
- Customer Support
- Strategic Planning
- Account Management
- Performance Analysis
- Customer Service
Timeline
Support Coordinator
Aya Healthcare
10.2022 - 09.2024
Remote Assistant
VaVa Virtual Assistants
04.2022 - 08.2022
Technical Support Intern
North Point Ministries
06.2021 - 05.2022
Bachelors Of Interdisciplinary Studies - Clinical Informatics
Georgia State University
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