Veronica Jeffries

Decatur

Summary

Accomplished professional with expertise in inventory management and customer service, honed at Walmart. Proven ability to work independently and enhance operational efficiency. Successfully trained teams, improving checkout speed by 20% at Kohl's. Skilled in warehouse safety and effective communication, consistently achieving restocking goals and ensuring customer satisfaction.

Overview

years of professional experience

Certification

Work History

Overnight Stock Associate

Walmart

Stockbridge, GA

10.2019 - Current

Managed inventory replenishment to ensure optimal stock levels and product availability.
Operated pallet jacks and forklifts for efficient merchandise handling and storage.
Trained new associates on stocking procedures and safety protocols.
Collaborated with team members to achieve nightly restocking goals effectively.

Delivery Driver

DoorDash

Decatur, GA

07.2015 - Current

Delivered food orders efficiently, ensuring timely service and customer satisfaction.
Navigated routes using GPS technology to optimize delivery times and fuel efficiency.
Maintained accurate records of deliveries, including order details and customer feedback.
Communicated effectively with customers regarding order status and delivery updates.

Cashier Team Lead

Kohls Department Store

Alpharetta, GA

08.2007 - 03.2015

Supervised cashier team to ensure efficient customer service and accurate transactions.
Trained new cashiers on point-of-sale systems and store policies.
Resolved customer inquiries and escalated issues to management as needed.
Implemented process improvements that enhanced checkout speed and accuracy.

Education

Associate of Applied Science - Health Informatics

Atlanta Metropolitan State College

Atlanta, GA

03-2015

Skills

Work independently
Restocking shelves

Warehouse safety
Loading and unloading