Veronica Jeffries
Decatur
Summary
Accomplished professional with expertise in inventory management and customer service, honed at Walmart. Proven ability to work independently and enhance operational efficiency. Successfully trained teams, improving checkout speed by 20% at Kohl's. Skilled in warehouse safety and effective communication, consistently achieving restocking goals and ensuring customer satisfaction.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Overnight Stock Associate
Walmart
Stockbridge, GA
10.2019 - Current
- Managed inventory replenishment to ensure optimal stock levels and product availability.
- Operated pallet jacks and forklifts for efficient merchandise handling and storage.
- Trained new associates on stocking procedures and safety protocols.
- Collaborated with team members to achieve nightly restocking goals effectively.
Delivery Driver
DoorDash
Decatur, GA
07.2015 - Current
- Delivered food orders efficiently, ensuring timely service and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times and fuel efficiency.
- Maintained accurate records of deliveries, including order details and customer feedback.
- Communicated effectively with customers regarding order status and delivery updates.
Cashier Team Lead
Kohls Department Store
Alpharetta, GA
08.2007 - 03.2015
- Supervised cashier team to ensure efficient customer service and accurate transactions.
- Trained new cashiers on point-of-sale systems and store policies.
- Resolved customer inquiries and escalated issues to management as needed.
- Implemented process improvements that enhanced checkout speed and accuracy.
Education
Associate of Applied Science - Health Informatics
Atlanta Metropolitan State College
Atlanta, GA03-2015
Skills
- Work independently
- Restocking shelves
- Warehouse safety
- Loading and unloading
Certification
Bloodborne Pathogen
HIPPA
Timeline
Overnight Stock Associate
Walmart
10.2019 - Current
Delivery Driver
DoorDash
07.2015 - Current
Cashier Team Lead
Kohls Department Store
08.2007 - 03.2015
Associate of Applied Science - Health Informatics
Atlanta Metropolitan State College