Experienced with analyzing client needs and crafting customized solutions. Utilizes advanced problem-solving techniques to address technical and operational issues. Track record of fostering strong client relationships and ensuring successful project outcomes.
Overview
27
27
years of professional experience
1
1
Certification
Work History
ERP Solution Specialist I
Gulfstream Aerospace Corporation
08.2012 - Current
Responsible for new projects and sustaining activities across all business units in the SAP environment with a focus on SAP GTS module
Ensure the integrity of the global template and identifying, scoping and delivering on continuous improvement opportunities
Work within the business requirements to identify solutions, create business cases, develop functional requirements, and perform application configuration and work with the development team to deliver new and enhanced business capabilities
Demonstrate understanding of software development lifecycle methodologies (SDLC)
Ensure application processes are followed consistently and are in compliance with applicable policies, procedures, standards, etc
Conduct testing including design and execution of test cases
Perform work related to configuration, deployment, maintenance, and upgrades to the SAP GTS module in accordance with business need and processes
Work closely with the SCF and SD teams to ensure compliance is met with regard to import and export issues
Under limited/general supervision, prepare requirements, specifications, and business process maps
Work with programming resources (in house and third party) to ensure development work is completed to specifications
Conduct briefings and participate in technical meetings concerning specific projects or other activities
Participate in design reviews for implementation projects
Ensure regulatory compliance across the company identifying compliance risk, so that product flow meets the demands of the consumer and regulatory law ordinances
Duties include: liaison within cross-functional teams to identify, research and analyze simple to complex compliance issues, write Department of State and Department of Commerce licenses, write and flow down export control directives; research and analyze regulations in ITAR, EAR and BATFE for the correct classification of the product
Maintain administrative activities to include records management, regulatory compliance reporting, EAR/ITAR licensing and contract administration, productivity and performance data tracking, analysis and reporting; development of processes and procedures to ensure the effective execution of departmental activities; management of ITAR licensing activity through development and submission of license and agreement applications to include DSP-5’s, DSP-83’s, broker licenses and Technical Assistance Agreements
Successful use of Lean Six Sigma tools leading a project team in development of automated authorization of engagement program that streamlined the development, routing and review of contractual engagements resulting in a significant time savings for the engagement review and approval process while substantially improving compliance with corporate policies
Participated as a lead member in forming a new department within Government Contracts to assume all ITAR licensing activities for Gulfstream, developing process, procedures and project plans, managing licensing activities, interfacing with internal and external customers, training personnel in support of functional operations and analyzing regulatory and corporate requirements to ensure absolute compliance with applicable regulations
Legal Assistant
Neal and Harwell
01.2008 - 01.2010
Responsible for preparation of complex legal documents, briefs, contracts, agreements, pleadings, court papers and correspondence for two attorneys
Duties included contract analysis and research of state and federal laws for legal issues related to pending litigation, digest, interpret and summarize information obtained during the preparation of a case including medical records, depositions, contracts, and document production
Maintained and updated appointment, trial, mediation, and deposition calendars of attorneys
Paralegal/Office Manager
Law office of Jack H. Burkhard
01.1998 - 01.2004
Responsible for preparation of complex legal documents, briefs, contracts, agreements, pleadings, court papers and correspondence
Duties included contract analysis and research of state and federal laws for legal issues related to pending litigation, digest, interpret and summarize information obtained during the preparation of a case including medical records, depositions, contracts, and document production
Maintained and updated appointment, trial, mediation, and deposition calendars of attorney
Education
Bachelor of Science - Organizational Management, Human Resource concentration
Tusculum College
Greeneville, TN
Associates Degree - Management, Legal concentration (ABA Accredited Paralegal Program)
Walters State Community College
Morristown, TN
Skills
Business analysis
Advanced understanding of SAP GTS
Functional & business requirements
Systems installation, configuration, and upgrading
Cross-functional collaboration
Continuous improvement
Agile methodology
Certification
ITIL Foundation Certificate in IT Service Management, 08/31/17
Scrum Fundamentals Certificate, 12/12/18
Power BI Essential Training, 01/15/20
Certified ScrumMaster (CSM), 09/15/23
Summary Of Relevant Qualifications
Hands on experience with SAP GTS module in design, development, configuration, implementation and sustainment in the Aerospace Industry.
Hands on experience in sustainment of SuPM and portions of the EHS module.
Hands on experience in development and delivery of training for the SAP GTS module.
Experienced Project Planning Utilizing Lean Six Sigma and or SCRUM principles to bring multiple complex projects on time and within budget.
Sat for and passed US Customs License Broker exam in 04/2015.
Hands-on experience with ITAR and EAR licensing and regulatory administration.
Proficiency in Federal Acquisition Regulation (FAR), International Traffic in Arms Regulation (ITAR), Export Administration Regulations (EAR) and contractual regulatory compliance administration.
Experienced Manager, Paralegal/Legal Assistant and Department Administrator.