Victoria Lyons
Pooler
Summary
Transportation and security professional with extensive experience in ensuring safety and compliance in high-pressure environments. Recognized for effective collaboration with teams and adaptability to evolving needs while upholding the highest standards of operational perfection. Expertise in threat assessment and regulatory compliance, combined with a proven record of promoting teamwork and achieving operational efficiency. Dependable and flexible in addressing security challenges, consistently committed to maintaining a secure environment.
Overview
7
7
years of professional experience
Work History
Transportation Security Officer
Transportation Security Administration
Savannah, GA
10.2019 - Current
- Screening Passengers and Baggage
- Use X-ray machines, body scanners, metal detectors, and pat-downs.
- Check for prohibited items (e.g., weapons, explosives, liquids over limit).
- Verify boarding passes and identification.
- Security Checkpoint Operations
- Manage and monitor security lines.
- Direct passengers and maintain orderly flow through checkpoints.
- Respond to alarms triggered by equipment or suspicious behavior.
- Preventing Threats
- Detect and deter terrorism and other criminal acts targeting air travel.
- Watch for suspicious behavior or items (behavior detection techniques).
- Intervene in cases of security breaches.
- Customer Service
- Communicate screening procedures clearly to passengers.
- Handle difficult interactions with professionalism and respect.
- Assist travelers with special needs (elderly, disabled, families with small children).
- Behavior Detection/ATLAS Team
- Assist K-9 units with screening
- Screen employees to stop insider threats
- Grade: F
- Hours per week: 40
Attraction Guard
Summer Waves
Brunswick, GA
04.2019 - 09.2019
- Organizing park
- Ensuring safety and efficiency in assigned areas
- Maintaining park cleanliness
- Providing customer service
- Assist with opening and closing
- Worked Full Time
- Hours per week: 60
Education
BBA -
College of Coastal Georgia
Brunswick, GA2027
High school diploma or equivalent -
Richmond Hill High School
Richmond Hill, GA05-2017
Technical or occupational certificate -
Savannah Technical College
Savannah, GA05-2016
Skills
- Skilled in Microsoft Office Suite
- Behavior Detection Training(ATLAS)
- Deescalation Training
- Passenger Support Specialist
- Report writing
- Customer service and assistance
- Policy enforcement
- Time management
- Attention to detail
- Multitasking
- Critical thinking
- Team collaboration
- Effective communication
- Problem-solving
- Decision-making
- Relationship building
- Professionalism
Language skills
English
Spoken: Advanced
Written: Advanced
Read: Advanced
Timeline
Transportation Security Officer
Transportation Security Administration
10.2019 - Current
Attraction Guard
Summer Waves
04.2019 - 09.2019
BBA -
College of Coastal Georgia
High school diploma or equivalent -
Richmond Hill High School
Technical or occupational certificate -
Savannah Technical College