Summary
Overview
Work History
Education
Skills
Timeline
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Victoria Phillips

Augusta

Summary

Organized administrative professional with 5 years’ experience in supporting office management workflows that drive compliance with corporate objectives. Adept at working with professionals of all levels of expertise to offer administrative support and an optimized efficiency rate.

Overview

7
7
years of professional experience

Work History

Administrative Assistant

Transformation Behavioral Health, LLC
03.2018 - Current
  • Managed scheduling and calendar organization to optimize executive time efficiency.
  • Assisted in preparing reports and presentations, ensuring accuracy and clarity.
  • Supported daily office operations by coordinating meetings and travel arrangements.
  • Maintained filing systems, enhancing document retrieval processes for team members.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.

Office Manager

Transformation Behavioral Health,LLC
03.2022 - Current
  • Oversaw daily office operations, ensuring efficient workflow and resource allocation.
  • Implemented organizational systems to enhance document management and retrieval efficiency.
  • Coordinated communication between departments, fostering collaboration and information sharing.
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.

Executive Administrative Assistant

Transformation Training Institute, Inc
02.2023 - Current


  • Answering phones and greeting visitors
  • Collecting and distributing mail
  • Preparing communications such as memos, emails, invoices or reports
  • Creating and maintaining electronic and physical filing systems
  • Assisting with event planning and coordination
  • Recording meeting minutes

Volunteer- IT Support

Transformation Training Institute, Inc.
02.2024 - Current
  • Mange website
  • Set-up Training/Conference Registration on website
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

Cross Creek High School
Augusta, Georgia
05-2013

No Degree - Cosmetology

Georigia Institute of Cosmetology
Augusta, GA
12-2015

Certification - Medical Billing And Coding

Miller-Motte College
Augusta, Georgia
12-2023

Allied Health Management

Miller- Motte College
Augusta, Georgia
04-2026

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Multitasking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Organization and time management
  • Problem resolution

Timeline

Volunteer- IT Support

Transformation Training Institute, Inc.
02.2024 - Current

Executive Administrative Assistant

Transformation Training Institute, Inc
02.2023 - Current

Office Manager

Transformation Behavioral Health,LLC
03.2022 - Current

Administrative Assistant

Transformation Behavioral Health, LLC
03.2018 - Current

High School Diploma -

Cross Creek High School

No Degree - Cosmetology

Georigia Institute of Cosmetology

Certification - Medical Billing And Coding

Miller-Motte College

Allied Health Management

Miller- Motte College

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Victoria Phillips