Victoria Pridgen
Wray
Summary
Reliable and patient-focused healthcare professional with medical front desk experience and newly developed phlebotomy skills. Known for strong personal relations, teamwork, and punctuality. Skilled in patient interaction, accurate documentation, and specimen collection. Seeking a phlebotomy role to provide quality, detail-oriented patient care.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Lisa Miller Pediatrics
09.2023 - 04.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Developed strong working relationships with team members, fostering a positive work environment.
- Completed data entry and filing to keep records updated for easy retrieval.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Teacher
Jersey Christian School
08.2020 - 05.2022
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child's educational journey.
- Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
- Improved student engagement by incorporating interactive learning technologies into lesson plans.
Education
Associate of Science - Business Administration
Georgia State University
Social Circle, GA05-2014
High School Diploma -
Jersey Christain School
Jersey, GA05-2011
Certificate - Phlebotomy
Wiregrass Technical College
Ben Hill Counry, GA12-2025
Skills
- Customer service
- Telephone etiquette
- Administrative support
- Hospitality services
- Data entry
- Guest relations
- Front office management
- Communication skills
- Appointment scheduling
- Attention to detail
- File organization
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Timeline
Front Desk Receptionist
Lisa Miller Pediatrics
09.2023 - 04.2025
Teacher
Jersey Christian School
08.2020 - 05.2022
Associate of Science - Business Administration
Georgia State University
High School Diploma -
Jersey Christain School
Certificate - Phlebotomy
Wiregrass Technical College