Reliable, dedicated professional with an exemplary work ethic. Looking to further my career in an environment that fosters growth and creativity, cultivates talent, and provides opportunities for continuous learning and success.
Overview
6
6
years of professional experience
Work History
Facilities Assistant
St. Ann's Community
Irondequoit, NY
12.2025 - Current
Assisted in managing inventory of supplies and equipment, streamlining procurement processes.
Coordinated event setup and teardown processes, resulting in seamless transitions between activities onsite.
Managed front desk operations, ensuring seamless visitor check-in.
Outpatient Access Representative
University of Rochester Medical Center
Webster, NY, US
11.2024 - Current
Greeting and registering patients upon arrival.
Collecting co-pays and checking patients out.
Scheduling appointments and answering office telephone.
Managing work queues and data entry into the electronic medical record system.
Coordinated insurance verification processes to ensure accurate billing and coverage information.
Health Support Assistant
Lifetime Assistance Inc
Webster, NY, US
06.2024 - 08.2024
Manage household errands and other essential duties
Manage inventory and supplies to ensure materials are available when needed
Provide guidance and support to ensure safety of individuals served
Document patient information to update vital signs, behaviors, and eating habits
Direct Support Professional
Lifetime Assistance Inc
Webster, NY, US
10.2023 - 06.2024
Assist individuals with daily living activities, including personal care, meal preparation, and medication administration
Maintain clear and open communication with clients, their families, and the interdisciplinary team
Plan and engage individuals in community-based activities, outings, and social events
Provide emotional support, companionship, and encouragement to promote independence
Foster a safe and inclusive environment that respects the dignity and rights of each individual
Attend mandatory training sessions and stay updated on best practices in the field of developmental disabilities
Front End Lead
BJS Wholesale Club
Webster, NY, US
02.2023 - 09.2023
Oversaw the frontline in the absence of the Front End Manager
Coaches, teaches, and develops all frontline team members to ensure excellent member service
Motivates all team members for the successful execution of membership programs and initiatives as well as front line operations
Delegated work, monitored staffing, and compliance with operational standards
Cashier
BJS Wholesale Club
Webster, NY, US
11.2019 - 02.2023
Processes member purchases in a courteous and friendly manner, including verifying, renewing, upgrading, and offering several types of membership products
Scanning merchandise and accepting various forms of payments
Maintained the overall cleanliness of the front-line department
Provided excellent member service in an efficient and productive manner