Victoria Solesbee
Norcross
Summary
Visionary owner/operator with several years of experience leading and growing businesses. Proven leader with expertise in driving company vision, directing operations, and managing employees. Successful at building strong businesses from the ground up by devising effective marketing strategies, leading sales efforts, and taking decisive actions.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work History
Owner/Operator
Competitive Marketing Solutions
Norcross
04.2017 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Managed daily operations and strategic planning for marketing initiatives.
- Developed and implemented effective marketing strategies for diverse clients.
- Analyzed market trends to adjust strategies for competitive advantage.
- Oversaw client relationships and ensured satisfaction with services provided.
- Established long-term customer relationships through exceptional service, engagement, and prompt issue resolution.
- Negotiated favorable contracts with clients for products and services, enhancing profitability.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitored weekly financial performance to maintain fiscal responsibility and inform strategic decisions.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Conducted market research to identify new business opportunities.
- Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
- Documented all business expenses and organized receipts for accurate financial tracking.
Marketing and Merchandising Manager
Jacky Jones CDJR
Cleveland
05.2017 - 05.2026
- Developed targeted marketing strategies that increased brand visibility and customer engagement.
- Managed merchandising displays to enhance product presentation and improve customer experience.
- Collaborated with sales team to ensure marketing campaigns supported sales objectives.
- Collaborated with team members to improve service delivery processes.
- Promptly responded to customer inquiries and resolved complaints to promote loyalty.
- Resolved customer complaints promptly and professionally.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Provided accurate, valid, and complete information to customers.
Regional outside sales manager
Dealer Specialties
Norcross
05.2015 - 04.2017
- Established partnerships with automotive dealerships, enhancing awareness of service offerings.
- Delivered product demonstrations to effectively highlight features and benefits for potential clients.
- Worked with marketing teams to design customized sales materials that addressed client needs.
Event planner/Interior Designer
Flowers From The Cellar
Charlotte
08.2009 - 12.2013
- Designed event themes and coordinated decorations, audio and visual equipment, and promotional materials to enhance event atmosphere.
- Developed and maintained event timelines, ensuring all tasks were completed on schedule.
- Resolved unexpected issues and emergencies during events, ensuring participant satisfaction and seamless experiences.
- Chose facilities, inspected spaces and planned set up and execution to exceed client expectation.
- Designed innovative interior layouts for residential and commercial spaces.
- Collaborated with clients to understand their design preferences and needs.
- Selected furniture, fixtures, and materials to enhance aesthetic appeal.
- Created presentations to communicate design concepts to clients effectively.
- Visited home sites to assess and fulfill customer needs.
- Managed multiple projects simultaneously, delivering on tight deadlines and exceeding client expectations.
- Maintained accurate specifications for each project.
- Developed interior design concepts and prepared interior systems and finishes.
- Advised clients on how best to utilize available space within their homes or businesses.
- Collaborated with clients to adjust plans and meet their specific needs and requirements effectively.
Education
Bachelor of Science - Chemistry/ Environmental Science
Western Carolina University
Cullowhee, NC 08.1989 - 05.1994
Skills
- Client relationship management
- Marketing strategy
- Strategic planning
Timeline
Marketing and Merchandising Manager
Jacky Jones CDJR
05.2017 - 05.2026
Owner/Operator
Competitive Marketing Solutions
04.2017 - Current
Regional outside sales manager
Dealer Specialties
05.2015 - 04.2017
Event planner/Interior Designer
Flowers From The Cellar
08.2009 - 12.2013
Bachelor of Science - Chemistry/ Environmental Science
Western Carolina University
08.1989 - 05.1994