At Steady Flo Plumbing and Septic, I worked as a Plumbers Apprentice for two years, a Plumbing Technician for one year and worked as an Equipment Manager for one year in the four years I was employed at this company I'm not specifically looking for a job in plumbing or retail but wanting to get my degree in Veterinary Science! I'm wanting to start out as a veterinary assistant to work my way into my degree as a Veterinary Technician I have a great work ethic and I am always exited to learn new things!
Victoria Stewart
Barnesville
Summary
Experienced with providing excellent customer service and maintaining organized store environments. Utilizes product knowledge and effective communication to meet customer needs and drive sales. Track record of working well with team members, ensuring smooth operations and positive shopping experience.
Professional retail worker with strong focus on team collaboration and achieving results. Proven experience in customer service, inventory management, and sales. Reliable, adaptable, and skilled in handling fast-paced environments while maintaining high standards. Strong communication and problem-solving abilities ensure effective support to both customers and team members.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Retail Worker
Farm Supply True Value
11.2024 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
Plumbing Technician
Steady Flo Plumbing and Septic
06.2020 - 06.2024
- Maintained, installed, repaired and altered piping systems, plumbing fixtures, traps and soil waste and vent pipes.
- Performed routine maintenance of plumbing systems in residential and commercial buildings.
- Installed, repaired and maintained water, gas and sewer systems.
- Maximized equipment lifespan through proper installation techniques, ensuring long-lasting functionality for clients'' investment.
- Minimized property damage during repair work by employing best practices in water mitigation techniques.
- Reduced callbacks by troubleshooting and diagnosing complex plumbing problems accurately.
- Increased client retention with exceptional customer service and clear communication of project progress.
- Optimized system performance by identifying potential issues during routine inspections and implementing preventive measures.
- Executed plumbing services in tight quarters and easily bent, squatted, crawled, climbed and reached.
- Boosted productivity through timely completion of projects within budget constraints.
- Documented cost of plumbing repairs and kept precise records of time and material.
- Worked non-standard and on-call hours and weekends on rotational basis and patiently focused on customer needs.
- Supported business growth by providing expert advice on plumbing solutions and product recommendations to clients.
- Established and maintained positive working relationships with supervisors, co-workers and customers.
- Improved customer satisfaction by promptly addressing and resolving plumbing issues.
- Upheld company reputation for quality workmanship by consistently delivering high-quality installations and repairs.
- Contributed to a safe working environment by following established safety procedures during all tasks.
- Provided emergency response services for urgent situations such as burst pipes or sewage backups, reinforcing the company''s commitment to client satisfaction.
- Cut and drilled holes in walls to permit passage of pipes.
- Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
- Inspected sewers and piping systems to assess quality and condition.
Retail Worker
Horse Town Cavender's
08.2019 - 03.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Delivered exceptional customer service with a friendly demeanor, resulting in increased repeat business.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively.
- Collaborated with team members to execute store promotions and sales events, driving revenue growth.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Improved overall efficiency through proactive restocking of product shelves during low-traffic periods.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Assisted customers with prompt and polite support in-person and via telephone.
- Answered incoming calls and emails to provide product information, features and benefits.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
High School Diploma -
Lamar County High School
Barnesville, GASkills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Store cleaning
- Relationship building
- Cash handling accuracy
- Professional appearance
- Stock replenishment
- Payment processing
- Merchandise display
- Product knowledge expertise
- Shipment receiving
- Problem-solving
- Time management
- Inventory control
- Workplace safety compliance
- Register operation
- Cash register operation
- Complex Problem-solving
- Conflict resolution techniques
- Sales floor organization
- Multitasking
- Effective communication
- Customer engagement
- Attention to detail
- Adaptable and flexible
- Team cooperation
- Creative thinking
- Safety and cleanliness standards
Interests
Timeline
Retail Worker
Farm Supply True Value
11.2024 - Current
Plumbing Technician
Steady Flo Plumbing and Septic
06.2020 - 06.2024
Retail Worker
Horse Town Cavender's
08.2019 - 03.2020
High School Diploma -
Lamar County High School
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