VICTORIA TURCULET
Auburn
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Front Desk
First Atlanta Flooring
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Enhanced customer satisfaction by efficiently handling incoming calls and addressing inquiries.
- Maintained professionalism and courtesy while managing high call volumes during peak hours.
Orthodontic Assistant
Blue ridge orthodontics
08.2017 - 06.2019
- Protected patients by sterilizing instruments and equipment between every consultation
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums
- Updated and maintained patient dental records, reviewed patient backgrounds and gathered health information
- Scheduled patient appointments
- Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
- Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
- Increased overall patient satisfaction by promptly addressing any discomfort or concerns related to their treatments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Pharmacy Technician
CVS Pharmacy
07.2015 - 08.2017
- Teamed with peers, technicians and pharmacists to prioritize and complete orders
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems
- Assisted pharmacists with clearing high volumes of prescriptions and responded to customer questions
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits
Education
Google IT Support -
Google
08.2023
Dental Assisting -
Asheville Buncombe Technical Community College
Asheville, NC06.2017
Skills
- Friendly, positive attitude
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Dependable and responsible
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Time management
Certification
Technical Support Fundamentals
Timeline
Front Desk
First Atlanta Flooring
10.2023 - Current
Orthodontic Assistant
Blue ridge orthodontics
08.2017 - 06.2019
Pharmacy Technician
CVS Pharmacy
07.2015 - 08.2017
Google IT Support -
Google
Dental Assisting -
Asheville Buncombe Technical Community College
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