Victoria Wall
Cornelia
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Customized Library Services
Baker & Taylor
Commerce
04.1994 - 02.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
Education
Habersham Central High School
Cornelia, GASome College (No Degree) - Business Administration And Management
Atlanta University
Skills
- Customer service
- Cataloging techniques
- Collection development
- Reference services
- Customer relationship management
- Library management
- Problem solving
- Effective communication
Timeline
Customized Library Services
Baker & Taylor
04.1994 - 02.2024
Habersham Central High School
Some College (No Degree) - Business Administration And Management
Atlanta University