Victoria Williams
Dawsonville
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Medical Assistant
Northside Hospital Forsyth
Cumming, GA
02.2026 - Current
- Implemented electronic health record systems, increasing data accuracy and accessibility for providers.
- Assisted nursing staff by providing direct patient care, ensuring comfort and safety in a clinical setting. and patient care to provide for the comfort, safety and personal needs of patients.
- Performed a variety of patient care duties within the construct of a multidisciplinary patient care team as delegated by physician.
- Obtained client medical history, medication information, symptoms, and allergies.
- Guided patients to examination rooms, addressing inquiries and preparing them for physician evaluations. to exam rooms, fielded questions, and prepared for physician examinations.
- Coordinated patient referrals to specialists and healthcare providers, facilitating comprehensive care management.
- Supported physicians, physician assistants, and nurse practitioners in a medical office by preparing patients and managing schedules. In a medical office setting.
- Trained new staff on clinical protocols, ensuring adherence to best practices and policies.
- Streamlined office procedures to enhance workflow efficiency in clinic operations.
- Led initiatives to improve patient satisfaction through enhanced service delivery methods.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Medical Assistant
Well Star Pediatrics
Roswell, GA
01.2026 - 03.2026
- Administered patient care and performed routine clinical tasks, enhancing support for healthcare team.
- Collaborated with multidisciplinary teams to enhance patient care quality and efficiency.
- Educated families on treatment plans and medication administration, promoting understanding for better health outcomes.
- Conducted measurements of height, weight, head circumference, and vital signs to monitor health status.
- Recorded detailed patient medical and developmental histories during assessments, ensuring comprehensive care.
- Collected lab specimens, including throat swabs and urine samples, following safety protocols.
- Updated patient records in electronic health record (EHR) systems to maintain accurate information.
- Assisted in managing patient appointments and maintaining accurate medical records.
- Arranged follow-up visits and managed specialist referrals to support patients' ongoing healthcare needs.
- Delivered discharge instructions and educational materials to families, ensuring understanding of post-care requirements.
- Supported staff in conducting developmental screenings and vision or hearing tests for accurate evaluations.
Medical Assistant
Children's Healthcare of Atlanta
Alpharetta, GA
07.2024 - 12.2025
- Greets patients and directs to room for Physicians visit.
- Verify medications, allergies, past surgeries, past medical history, and reason for visit. Chart in the EMR appropriately. If a paper chart exists, ensure that all relevant data is gathered from chart and is reflected on the face sheet. This chart will be sent for scanning once the visit is complete.
- Obtain vitals, enter into EMR, and start office note, following protocol for each doctor, being aware of individual preferences.
- Updates or populates patient chart with relevant medical data
- Starts office note in EMR, per physician request, and have available X-Rays, labs, CT’s, MRI’s, reports and dictation for Physicians.
- Assist Physician with any procedures.
- Documented pertinent patient communications in EMR to maintain accurate and comprehensive patient records.
- Fields triage calls from patients; facilitates medication requests; communicates with Physicians regarding patient status; and schedules appointments when needed in the EMR.
- Responds to tasks created in the EMR and is responsible for communicating any patient concern to the appropriate Physician, bringing any relevant data that will guide physician in the decision making process.
- Directs hospital referrals to the appropriate physician on call.
- Ensure reports of films and other diagnostics are in the electronic chart for review with patient during visit. Call up images from websites as necessary.
- Provide items Physician needs for exam including scopes, instruments, etc.
- Clean rooms and remove instruments/exam items after each patient. Set up tray to physician preference.
- Ensure there are enough clean instruments in the exam rooms for Physician use.
- Sterilize scopes, clean rooms and work areas daily, weekly, and monthly according to schedule and restock. Initial cleaning schedule form and keep up to date.
- Answer patient questions or refer to Physician.
- Take triage calls and form complete note to task or discuss with physician, depending on physician location. Call patient with advice from Physician and E-prescribe pharmacy with orders, or whatever other appropriate action that has been directed by the Physician.
- Keep track of films coming into office. Check to see if patient has an appointment and if written report has been scanned into the EMR yet. Locate fax if it hasn’t.
- Managed inventory levels to ensure availability of necessary medical supplies for seamless patient care.
- Collaborated with MAs, nurses, and front staff to streamline daily operations, enhancing clinic workflow and patient experience.
- Collaborated with MAs, nurses, and front staff to streamline daily operations, enhancing clinic workflow and patient experience.
Medical Assistant
Dawson Pediatrics, PC
Dawsonville, GA
05.2023 - 07.2024
- Assisted doctors and nurses during patient exams to enhance diagnostic accuracy and patient comfort
- Set up and monitor EKGs
- Draw blood and prepare lab tests
- Prepared and administered patient medication, ensuring adherence to prescribed treatment plans
- Record accurate patient history, vital signs, and current medical status (triage)
- Sterilize instruments and patient rooms
- Patient education and communication
- Performed administrative tasks to maintain organization of medical records and scheduling, facilitating seamless patient flow
Medical Assistant
Avita Community Partners
10.2017 - 05.2023
- Provided direct patient care and supportive services to patients with behavioral health disorders and chemical dependencies to ensure safety and well-being. Carries out a variety of patient care activities which support the maintenance of the therapeutic milieu and which meet the patient's needs for comfort and safety. Facilitated patient registration and completion of legal paperwork to streamline intake process. Identified at-risk patients and developed strategic prevention approaches to mitigate psychological and physical deterioration. Assessed and consulted on psychological problems, delivering brief interventions tailored to individual patient needs. Teach patients, families and members of the care team techniques that can be used to improve success with behavior modification.
- Assisted healthcare providers with patient examinations and procedures to enhance care delivery.
- Coordinated patient appointments and managed schedules to optimize clinic efficiency.
- Maintained accurate electronic health records, ensuring compliance with regulations and improving data integrity.
Education
Medical Assistant - NHA -
University of North Georgia
Cumming, GA02-2021
High School Diploma -
FLOWERY BRANCH HIGH SCHOOL
Flowery Branch, GA05-2012
Skills
- Phlebotomy
- Specimen collection
- IM medication administration
- Inhalation medication administration
- Vital Signs
- Medical procedure assistance
- Procedure preparation
- Medical equipment sterilization
- EMR/EHR
- Medical receptionist
- Phone triage
- Otolaryngology
- Pediatrics
- Basic life support
- Organizational skills
- Time management
- Communication skills
- Soft skills
- Behavioral Health
Certification
- BLS (CPR & AED) through American Heart Association February 2026 to February 2028
- Certified Clinical Medical Assistant through NHA February 2021 to February 2027
Timeline
Medical Assistant
Northside Hospital Forsyth
02.2026 - Current
Medical Assistant
Well Star Pediatrics
01.2026 - 03.2026
Medical Assistant
Children's Healthcare of Atlanta
07.2024 - 12.2025
Medical Assistant
Dawson Pediatrics, PC
05.2023 - 07.2024
Medical Assistant
Avita Community Partners
10.2017 - 05.2023
Medical Assistant - NHA -
University of North Georgia
High School Diploma -
FLOWERY BRANCH HIGH SCHOOL