Victoria Winston
Atlanta
Summary
Results-driven Sales Training Specialist with over 15 years of progressive sales experience and a proven track record of developing high-performing sales teams. Skilled in designing and delivering engaging training programs, coaching sales professionals at all levels, and implementing strategies that improve sales performance, customer engagement, and revenue growth. Adept at identifying skill gaps, creating customized learning solutions, and fostering a culture of continuous improvement and excellence.
Overview
13
13
years of professional experience
Work History
Sales Training Specialist
Beyond Finance
10.2025 - Current
- Developed and implemented comprehensive training programs for sales staff to enhance product knowledge and sales techniques.
- Facilitated workshops and role-playing sessions to improve communication skills among sales representatives.
- Collaborated with management to identify training needs and design targeted learning solutions.
- Analyzed training effectiveness through participant feedback, adjusting content to maximize engagement and retention.
- Fostered a positive work environment that encouraged teamwork, collaboration, and open communication among staff members.
- Trained on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Facilitated virtual, in-person and blended learning sessions.
Certified Debt Specialist
Beyond Finance
09.2024 - Current
- Delivered debt resolution services, offering alternatives to traditional loans.
- Educated clients on debt avoidance strategies and financial wellness.
- Facilitated communication between Accredited Debt Relief and clients requiring assistance.
- Provided tailored solutions to enhance long-term client satisfaction.
- Consistently exceeded performance and sales targets through effective service delivery.
- Responded promptly to customer inquiries about their accounts over the phone or through email.
- Provided guidance on budgeting, credit score improvement, and debt repayment strategies.
Account Executive
FleetCor
03.2021 - 09.2024
- - Supported CORPAY SaaS initiatives by aligning with project teams on development timelines.
- - Drove revenue through account management and client relationship building.
- - Tested and evaluated software performance in live environments.
- - Delivered tailored solutions to meet evolving client business needs.
- - Consistently met service level goals while expanding the customer base.
Business Account Manager
Sprint Wireless
07.2017 - 06.2020
- - Managed business customer accounts, ensuring service quality and satisfaction.
- - Negotiated contracts and developed customized telecom solutions.
- - Forecasted sales, reported on performance metrics, and addressed escalations.
- - Partnered with internal teams to manage client projects and resolve issues.
- - Supported product improvement through client feedback and field observations.
Assistant Manager
Gymboree
11.2013 - 07.2017
- - Led daily operations, staff supervision, and customer service delivery.
- - Maintained cash, inventory, and sales accuracy.
- - Resolved customer concerns and improved retention through consistent service.
- - Trained team members and created staffing schedules aligned with business needs.
- - Contributed to sales reporting and process improvements.
Education
High School Diploma -
Thomas Jefferson High School
Elizabeth, NJ01.2012
Skills
- Sales and client retention
- Debt resolution and financial counseling
- B2B account management
- CRM tools (Salesforce, HubSpot)
- Customer service excellence
- Conflict resolution and communication
- Training and mentorship
- Microsoft Office and Google Workspace
- SaaS product knowledge
- Reporting and forecasting
- Leadership and team supervision
- Project management
References
References available upon request.
Timeline
Sales Training Specialist
Beyond Finance
10.2025 - Current
Certified Debt Specialist
Beyond Finance
09.2024 - Current
Account Executive
FleetCor
03.2021 - 09.2024
Business Account Manager
Sprint Wireless
07.2017 - 06.2020
Assistant Manager
Gymboree
11.2013 - 07.2017
High School Diploma -
Thomas Jefferson High School