VINCENT MARA
Monroe
Summary
Dynamic Field Service Engineer with extensive experience at Micromeritics, excelling in complex system installations and troubleshooting. Proven ability to enhance customer satisfaction through effective problem resolution and optimized system performance. Skilled in diagnosing plumbing issues and adept at collaborating with teams to achieve project success.
Overview
15
15
years of professional experience
Work History
Jouneyman
Fitzgerald and Sons
Peachtree City
11.2023 - Current
- Diagnosed plumbing issues using specialized tools and problem-solving skills.
- Installed valves, hangars, supports and flanges inside piping systems.
- Assembled complex components that require soldering techniques or threading pipes together using special tools.
- Cut openings in walls to access existing plumbing lines for repair or replacement.
Field Service Engineer
Micromeritics
Norcross
04.2022 - 10.2023
- Installed and configured complex customer systems with minimal downtime, resulting in smoother operations and increased customer satisfaction
- Diagnosed and resolved customer system issues in timely manner, improving customer experience and reducing customer complaints
Plumber Apprentice
Zippy plumber
Decatur
03.2021 - 03.2022
- Assisted in installing and repairing plumbing systems in residential buildings.
Plumber Apprentice
Crawford Plumbing
Lawrencville
03.2015 - 01.2021
- Collaborated with senior plumbers on complex plumbing projects and installations.
Field Technician
TCI wireless
Lawrenceville
09.2010 - 01.2014
- Troubleshot technical issues to restore service for customers promptly.
- Drove company vehicles to and from customer locations to perform field maintenance.
- Responded quickly to emergency situations requiring immediate attention.
- Installed and maintained base transmission stations for Verizon Wireless
Education
2 years business school - economics and statistics
LawrencevilleSkills
- Diagnosing plumbing issues
- Pipe assembly techniques
- Complex system installation
- Valve installation expertise
- Troubleshooting problems
- Customer system optimization
Hobbies and Interests
- Skiing
- Fishing
Timeline
Jouneyman
Fitzgerald and Sons
11.2023 - Current
Field Service Engineer
Micromeritics
04.2022 - 10.2023
Plumber Apprentice
Zippy plumber
03.2021 - 03.2022
Plumber Apprentice
Crawford Plumbing
03.2015 - 01.2021
Field Technician
TCI wireless
09.2010 - 01.2014