Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Vinetta Bedminster

Snellville

Summary

Detail-oriented senior claims adjuster with over 20+ years in evaluating complex claims and mitigating risks through critical thinking and data analysis. Known for fostering collaboration with teams to achieve timely and fair resolutions. Actively pursuing a dynamic role as a Claims Desk Adjuster with with proven strengths in claims investigation, damage assessment, and policy interpretation. Committed to delivering exceptional customer service and ensuring compliance with regulatory standards.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Supplement Adjuster

Allcat Claims Service @Liberty Mutual
Atlanta, GA
11.2023 - 01.2026
  • Evaluated insurance claims to determine coverage eligibility and settlement amounts.
  • Conducted thorough investigations, gathering evidence and documentation to support claims decisions.
  • Collaborated with policyholders, adjusters, and legal teams to resolve complex claim issues.
  • Analyzed data trends to identify potential fraud and mitigate risks in claims processing.
  • Reviewed , updated determined damages and estimates using Symbility software.
  • Expertly identify exposures and established suitable reseves for assigned claim files.
  • Ensured compliance with industry regulations while maintaining high standards of customer service.
  • Maintained strong relationships with policyholders, agents, and colleagues by consistently demonstrating professionalism, empathy, and effective communication skills.

Catastrophe Claims Adjuster

E.A Renfroe @ State Farm
Atlanta, GA
03.2021 - 09.2023
  • Evaluated and processed catastrophe claims to ensure compliance with company policies and regulatory requirements.
  • Collaborated with clients to gather necessary documentation, facilitating timely claim resolution and customer satisfaction.
  • Utilized advanced claim management software to document case details and track claim progress efficiently.
  • Analyzed loss data to identify trends, assisting in developing strategies for risk assessment and mitigation.
  • Employed Xactimate to establish accurate indemnity values claimed damages.

Property Claims Adjuster

E.A. Renfroe & Company Inc
Atlanta, GA
03.2020 - 12.2020
  • Evaluated property damage claims to determine validity and appropriate compensation.
  • Conducted thorough investigations, interviewing claimants and witnesses to gather essential information.
  • Reviewed policy coverage details to ensure compliance with company standards and regulations.
  • Collaborated with contractors and vendors to assess repair estimates and timelines for claims resolution.
  • Took charge of engaging experts services , including engineers and water mitigation specialist to investigate and resolve ambiguous issues related to the pre existing conditions resulting from lack of maintenance (wear and tear) and structural concerns.
  • Enlisted water mitigation services for cleanup and preventive measures again mold due to contaminated materials.

Senior Claims Adjuster

Omini Insurance (Good2go)
Atlanta, GA
12.2017 - 03.2020
  • Led comprehensive investigations to assess claims and determine liability.
  • Mentored junior adjusters on claim evaluation processes and best practices.
  • Collaborated with legal teams to ensure compliance with regulatory requirements.
  • Analyzed complex claims data to identify trends and improve processing efficiency.
  • Coordinated with cross-functional teams to expedite claims settlements effectively.
  • Evaluated and authorized claim payments in accordance with company policies and guidelines.
  • Mentored and trains incoming employees and assisted them in becoming effective claims representatives.
  • Maintained documents for coverage issues, investigations, thefts and injury claims

Investigated, processed, and handled multiple disputes regarding liability between first and third parties, completed investigations to confirm claimed damages consistent with applicable insurance coverage.

Independent Adjuster @State Farm

The Best Claims Solutions
Atlanta,GA
06.2014 - 10.2017
  • Conducted thorough investigations, gathering evidence and statements from involved parties.
  • Implemented streamlined processes for claim evaluations, improving turnaround times significantly.
  • Liaised with clients to communicate claim statuses and address concerns effectively.
  • Negotiated settlement of claims of varying complexity and peril, achieving prompt, fair and equitable settlement of claim in cases of policy liability.
  • Evaluated insurance claims to determine coverage and liability in complex cases.
  • Developed comprehensive reports detailing findings, recommendations, and resolutions for management review.

Material Damage Claims Adjuster

Access General Insurance
Atlanta, GA
03.2008 - 07.2014
  • Evaluated material damage claims to determine validity and appropriate compensation.
  • Collaborated with clients, contractors, and legal representatives to resolve disputes effectively.
  • Analyzed policy coverage and assessed damages to ensure compliance with regulations.
  • Developed comprehensive reports detailing claim findings and recommendations for management review.
  • Mentored junior adjusters on best practices in claims assessment and customer service.
  • Continuously improved professional expertise by attending training sessions and staying current on industry trends.

File Handler

Innovation Insurance
Atlanta, GA
10.2007 - 03.2008
  • Oversaw daily operations ensuring compliance with insurance policies and procedures.
  • Mentored junior staff on workflow improvement and efficiency practices.
  • Analyzed client data to enhance service delivery and operational accuracy.
  • Implemented process improvements that reduced turnaround times for claims processing.
  • Streamlined communication channels between departments to improve service response times.
  • Developed strong working relationships with carriers, fostering mutual trust that resulted in reliable coordination of pickups and drop-offs for smooth shipment flow throughout the supply chain process.
  • Monitor repairs and rentals for fleet vehicles

Claims Examiner

Safeco
Atlanta, GA
11.2005 - 10.2007
  • Analyzed claims to determine validity and compliance with policy guidelines.
  • Evaluated documentation for accuracy and completeness to facilitate timely claims processing.
  • Collaborated with adjusters and legal teams to resolve complex claim issues effectively.
  • Mentored junior examiners, enhancing team skills and knowledge in claims assessment processes.
  • Examined photographs and statements.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.
  • Examined claims forms and other records to determine insurance coverage.
  • Evaluated liability claims to determine coverage and potential exposures.
  • Investigated claims thoroughly, collecting relevant evidence and interviewing involved parties.

Education

None - Business Administration

Georgia Perimeter
Atlanta, GA
01-2000

Skills

  • Claims investigation
  • Customer Service
  • Damage assessment
  • Property valuation
  • Policy interpretation
  • Quality control
  • Active listening
  • Decision-making
  • Insurance regulations
  • Critical thinking
  • Property/Auto Adjuster
  • Time Management
  • Great Interpretation Skills

Certification

State Farm Property & Auto Certification

Timeline

Supplement Adjuster

Allcat Claims Service @Liberty Mutual
11.2023 - 01.2026

Catastrophe Claims Adjuster

E.A Renfroe @ State Farm
03.2021 - 09.2023

Property Claims Adjuster

E.A. Renfroe & Company Inc
03.2020 - 12.2020

Senior Claims Adjuster

Omini Insurance (Good2go)
12.2017 - 03.2020

Independent Adjuster @State Farm

The Best Claims Solutions
06.2014 - 10.2017

Material Damage Claims Adjuster

Access General Insurance
03.2008 - 07.2014

File Handler

Innovation Insurance
10.2007 - 03.2008

Claims Examiner

Safeco
11.2005 - 10.2007

None - Business Administration

Georgia Perimeter
Vinetta Bedminster