Virginia Hammonds
Augusta
Summary
Dynamic professional with a proven track record in relationship building and clinical support, notably at CrossLink Life Sciences. Excelled in enhancing client satisfaction and sales revenue through exceptional customer service and strong product knowledge. Skilled in patient care and team collaboration, adept at managing customer accounts and case management. Achieved consistent referrals and increased customer base through effective communication and territory management.
Overview
14
14
years of professional experience
Work History
Medical Device Sales Representative
CrossLink Life Sciences
10.2021 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
- Worked with medical teams on smooth implementation and operation of new products.
- Conducted informative presentations for physicians and other healthcare professionals, enhancing the understanding of product benefits and features.
- Led training sessions for new hires, equipping them with essential sales techniques and product knowledge.
- Reconciled billing discrepancies with regulatory agencies and finance department.
Certified Surgical Technologist
Augusta University Medical Center (WellStar MCG)
09.2018 - 10.2021
- Anticipated surgeons needs and handed instruments and supplies to surgeons during procedures.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Demonstrated adaptability when faced with emergency situations or unexpected complications during surgeries, providing prompt support to surgical teams.
- Assisted surgeons in complex procedures, ensuring efficient completion and minimized complications.
- Educated patients on expected side effects and discomfort levels post-surgery.
Server
Outback Steakhouse
01.2016 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices
Home Health Aid
Rescare Homecare
08.2011 - 03.2014
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
Education
Associate of Science - Health Sciences
Georgia Military College
Milledgeville, GA07-2020
Associate of Applied Science - Surgical Technologies
Aiken Technical College
Clearwater, SC07-2018
Skills
- Relationship building
- Strong work ethic
- Patient care
- Clinical support
- Exceptional customer service
- Territory management
- Adaptable and flexible
- Team player
- Customer account management
- Case management experience
Timeline
Medical Device Sales Representative
CrossLink Life Sciences
10.2021 - Current
Certified Surgical Technologist
Augusta University Medical Center (WellStar MCG)
09.2018 - 10.2021
Server
Outback Steakhouse
01.2016 - Current
Home Health Aid
Rescare Homecare
08.2011 - 03.2014
Associate of Science - Health Sciences
Georgia Military College
Associate of Applied Science - Surgical Technologies
Aiken Technical College
Similar Profiles
Stephen CarverStephen Carver
Sales Representative at Crosslink Life SciencesSales Representative at Crosslink Life Sciences
Fred PerrymanFred Perryman
Logistics Specialist at CrossLink Life SciencesLogistics Specialist at CrossLink Life Sciences
Tabitha BrownTabitha Brown
Account Specialist at CrossLink Life SciencesAccount Specialist at CrossLink Life Sciences