Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Wakeelah McIntyre

Newton

Summary

Dynamic Medical Assistant with extensive experience at Phoebe Gastroenterology, excelling in patient registration and insurance verification. Proven ability to enhance patient flow and mentor new staff, while maintaining meticulous electronic medical records. Strong communication and problem-solving skills drive exceptional patient care and operational efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

Phoebe Gastroenterology
06.2023 - Current
  • Streamlined organization of patient charts prior to daily clinic sessions.
  • Managed appointment scheduling, phone inquiries, and patient flow while professionally greeting visitors.
  • Prepared laboratory specimens for analysis and organized results for physician review.
  • Maintained clean examination rooms, ensuring necessary supplies were stocked for incoming patients.
  • Assisted physicians with patient care by taking vital signs and histories, preparing patients for examinations.

Medical Center Representative II

Phoebe Gastroenterology
01.2023 - Current
  • Facilitated training for new employees on healthcare policies and procedures.
  • Executed administrative tasks, including data entry, filing paperwork, and updating patient records.
  • Collected patient payments promptly while maintaining accurate transaction records.
  • Delivered customer service to patients by addressing inquiries and resolving issues.

Pharmacy Technician

Live Oak Pharmacy
01.2022 - Current
  • Managed inventory by restocking medication supplies as needed.
  • Delivered exceptional customer service by responding to patient questions about medications and health topics.
  • Ensured safety by checking expiration dates on all dispensed medications.
  • Prepared medications accurately for dispensing through counting, pouring, labeling, and verifying doses.

Customer Service Representative

American Red Cross/ODJFS
01.2020 - 01.2021
  • Assisted callers with unemployment claims and weekly filings.
  • Provided resources for shelter, food banks, and emergency support.

Para-Professional

Pelham City Schools
01.2018 - 01.2020
  • Assisted teachers in classroom activities and student supervision.
  • Developed lesson plans and collaborated on new educational initiatives.
  • Provided one-on-one student support, including behavioral counseling.

Student Aide Substitute & School Nutrition Cashier

Baker County K12 School
01.2016 - 01.2018
  • Assisted teachers with administrative tasks and student supervision.
  • Managed meal payments, deposits, and student account records.

Education

Bachelor of Science -

Albany State University
Albany, Ga
08-2028

High School Diploma -

Pelham City High School
Pelham, GA
05-2015

Medical Assistant -

Top Tier Medical
Camilla, GA

Skills

  • Insurance verification and patient registration
  • Prescription management
  • Scheduling and data entry
  • Record maintenance
  • Communication skills
  • Problem solving
  • Mentorship
  • Electronic medical records (EMR) proficiency
  • Microsoft Office Suite expertise

Certification

  • Certified Medical Assistant, American Allied Health, 01/18/25
  • State of Georgia Pharmacy Technician Certification
  • CPR Certified, American Red Cross
  • State of Georgia Para-Professional Certification

Timeline

Medical Assistant

Phoebe Gastroenterology
06.2023 - Current

Medical Center Representative II

Phoebe Gastroenterology
01.2023 - Current

Pharmacy Technician

Live Oak Pharmacy
01.2022 - Current

Customer Service Representative

American Red Cross/ODJFS
01.2020 - 01.2021

Para-Professional

Pelham City Schools
01.2018 - 01.2020

Student Aide Substitute & School Nutrition Cashier

Baker County K12 School
01.2016 - 01.2018

Bachelor of Science -

Albany State University

High School Diploma -

Pelham City High School

Medical Assistant -

Top Tier Medical

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