Wakena Timms
Stone Mountain
Summary
Dynamic and detail-oriented professional with experience at Universil Logistics, excelling in data management and administrative support. Proven ability to enhance office efficiency through effective team collaboration and meticulous record-keeping. Recognized for maintaining high standards of accuracy and fostering a positive work environment, ensuring seamless operations and exceptional service delivery.
Professional office support specialist with strong communication, organizational, and multitasking skills. Demonstrates high focus on team collaboration and adapts efficiently to changing needs. Highly reliable, recognized for resolving issues promptly and maintaining smooth office operations. Proficient in managing schedules, handling correspondence, and supporting daily administrative tasks with results-driven approach.
Overview
20
20
years of professional experience
Work History
Dock Clerk
Universil Logistics
05.2022 - 03.2025
- Coordinated inbound and outbound shipments, ensuring timely processing and accurate documentation.
- Managed office supplies inventory, ensuring timely restocking and organization.
- Processed incoming and outgoing mail, maintaining efficient communication flow.
- Assisted in data entry tasks, ensuring accuracy and consistency in records.
- Developed filing systems to enhance document retrieval efficiency and organization.
- Trained new clerical staff on office procedures, promoting a collaborative work environment.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming calls and correspondence professionally, ensuring timely responses to clients and colleagues alike.
- Maintained an organized and clean office environment to boost staff productivity and overall morale.
Childcare Provider
Kena's Care
01.2014 - 02.2020
- Supervised daily activities to ensure safety and engagement in a nurturing environment.
- Developed and implemented age-appropriate learning activities to promote cognitive development.
- Communicated effectively with parents regarding children's progress and behavioral concerns.
- Maintained cleanliness and organization of play areas to create an inviting atmosphere.
- Assisted children with personal care routines, fostering independence and self-confidence.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Facilitated learning through play, stories and outdoor activities for successful child outcomes.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
Extraction Clerk
Internal Revenue Submission Processing Center
02.2005 - 04.2011
- Processed and reviewed tax submissions for accuracy and compliance with federal regulations.
- Implemented updates to documentation procedures, enhancing efficiency in data handling and retrieval.
- Trained new staff on submission protocols and quality control measures, improving team performance.
- Coordinated workflow among departments to streamline processing times and reduce backlog issues.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Supported administrative staff with timely completion of daily tasks, ensuring smooth office operations.
Education
No Degree - LNP
Georgia Piedmont College
Clarkston, GACertificate of Technical Studies - Medical Assistant, Medical Billing And Coding,
Laurus Technical Institute
Decatur, GA09-2008
No Degree - Patient Care Technician
Medix Medical School
Smyrna, GA08-2002
Business
Eastside High
Paterson, NJ06-1990
Skills
- Data entry
- Maintaining records
- Data management
- Verbal communication
- Team collaboration
- File maintenance
- Administrative support
- Telephone reception
- Word processing
- Document scanning
- Database entry
Timeline
Dock Clerk
Universil Logistics
05.2022 - 03.2025
Childcare Provider
Kena's Care
01.2014 - 02.2020
Extraction Clerk
Internal Revenue Submission Processing Center
02.2005 - 04.2011
No Degree - LNP
Georgia Piedmont College
Certificate of Technical Studies - Medical Assistant, Medical Billing And Coding,
Laurus Technical Institute
No Degree - Patient Care Technician
Medix Medical School
Business
Eastside High
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