Walid Alsadeq
Alpharetta
Summary
Cybersecurity professional with focused background in identifying and mitigating security risks. Proven ability to collaborate effectively within teams to implement security measures and respond to evolving threats. Recognized for strong analytical skills and adaptability in dynamic environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Member Services Representative
Planet Fitness
11.2024 - Current
- Contributed to the development of department goals and objectives, aligning them with company mission and vision.
- Developed comprehensive knowledge of products and services offered by the organization, enabling confident assistance to members.
- Facilitated effective communication between members and various departments to resolve escalated issues swiftly.
- Exhibited high energy and professionalism when dealing with clients and staff.
Personal Shopper
Walmart
08.2023 - 02.2024
- Provided seamless shopping experience, fulfilling customer orders with accuracy and attention to detail
- Consistently met deadlines and quality goals for accuracy and timeliness.
Cashier and Customer Service
Hanin Cafe
07.2022 - 11.2022
- Managed cash transactions and delivered high-quality customer service in busy cafe setting
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card, and check transactions to complete customer purchases.
Food Delivery Driver
Talabat
12.2020 - 06.2022
- Coordinated timely delivery of orders and built rapport with customers through consistent, reliable service
- Maintained high level of professionalism throughout interactions with both restaurant staff members and customers.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Education
Associate of Applied Science - Cyber Security
Gwinnett Technical College
Alpharetta, GA12-2025
Skills
- Excellent communication skills
- Strong team collaboration
- High proficiency in report preparation
- Proficient with Microsoft Office tools
- Effective workload allocation
- Computer skills
- Money handling
- Data entry
- Phishing awareness
- Network security
- Mobile security
- Two-factor authentication
Certification
- Microsoft Certified: Introduction to Computers, Operating Systems, and Security
- Microsoft Certified: Introduction to Networking and Cloud Computing
LANGUAGES
Arabic: Native
English: Professional Efficiency
Timeline
Senior Member Services Representative
Planet Fitness
11.2024 - Current
Personal Shopper
Walmart
08.2023 - 02.2024
Cashier and Customer Service
Hanin Cafe
07.2022 - 11.2022
Food Delivery Driver
Talabat
12.2020 - 06.2022
Associate of Applied Science - Cyber Security
Gwinnett Technical College
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