Walteria Sidney-Hill
Macon
Summary
Dedicated Residential House Lead with extensive experience in mental health support, crisis management, and behavioral interventions. Proven ability to build trusting relationships with clients, implement de-escalation techniques, and contribute to meaningful patient progress in community-based treatment settings. Strong communication skills and a compassionate approach drive positive outcomes in challenging environments.
Overview
26
26
years of professional experience
Work History
Residential House Lead
River Edge Behavioral Health
04.2012 - Current
- Develop strong relationships with clients, fostering trust and reliability
- Assist in daily household operations, ensuring smooth functionality
- Implement crisis response techniques to de-escalate challenging situations
- Mentor and support clients in life skills development
Behavior Technician
Macon Behavioral
01.2005 - 03.2012
- Maintained detailed records of client behaviors and interventions
- Counseled and mentored clients in substance use recovery and life decisions
- Enhanced client communication skills through evidence-based techniques
Correctional Officer
GA Department of Corrections
07.1999 - 01.2005
- Facilitated daily briefings to improve communication among staff
- Tracked inmate activities through head counts, logs, and schedules
- Provided training and mentorship to new officers on best practices
Education
High School Diploma -
Mary Persons High School
Forsyth, GA05.1999
Skills
- Crisis Response & De-escalation Techniques
- Patient Relationship Management
- Goal Setting & Behavioral Coaching
- Case Documentation & Progress Tracking
- Substance Abuse Counseling
- Staff Training & Leadership
Timeline
Residential House Lead
River Edge Behavioral Health
04.2012 - Current
Behavior Technician
Macon Behavioral
01.2005 - 03.2012
Correctional Officer
GA Department of Corrections
07.1999 - 01.2005
High School Diploma -
Mary Persons High School
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