Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Wanda Boyce

Duluth

Summary

Dynamic and results-driven professional with extensive experience at Krispy Kreme, excelling in DOT compliance and team leadership. Proven track record in enhancing operational efficiency and resolving customer complaints effectively. Skilled in route navigation and employee training, consistently fostering a positive work environment and ensuring high standards of service delivery.

Overview

12
12
years of professional experience

Work History

DFD Route Driver

Krispy Kreme
Buford
05.2025 - Current
  • Delivered goods to customers in a timely and accurate manner.
  • Stayed up-to-date with routes, traffic patterns, hazardous conditions.
  • Loaded trucks with necessary packages prior to departure.
  • Followed DOT regulations when driving commercial motor vehicles.
  • Performed pre-trip inspections on assigned vehicle according to company policy.
  • Maintained professional appearance and attitude at all times while representing the company.

DFD Operations Supervisor

Krispy Kreme
Buford
05.2013 - Current
  • Maintained accurate records of employee attendance and performance reviews.
  • Assisted in the hiring process by conducting interviews and making recommendations for new hires.
  • Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
  • Trained new employees on proper job functions and company policies and procedures.
  • Monitored staff performance and provided feedback for improvement.
  • Directed employees on how to use equipment properly and safely.
  • Resolved customer complaints in a timely manner to maintain customer satisfaction.

Education

High School Diploma -

Kirby High School
Memphis, TN
08-1989

Skills

  • DOT compliance
  • Route navigation
  • Vehicle inspection
  • Time management
  • Team leadership
  • Performance monitoring
  • Conflict resolution
  • Employee training
  • Record keeping
  • Customer service
  • Problem solving
  • Communication skills
  • Safe driving practices
  • Delivery management
  • GPS and route planning
  • Strong work ethic
  • Product sales
  • Product inspection

Affiliations

On my down time i enjoy family and some traveling. I have always been driven so i enjoy things that keeps me physically active.

Timeline

DFD Route Driver

Krispy Kreme
05.2025 - Current

DFD Operations Supervisor

Krispy Kreme
05.2013 - Current

High School Diploma -

Kirby High School
Wanda Boyce