Wanda Styles

• Received multiple 'Associate of the Quarter' awards for excellence in customer service and teamwork.
• Communicated effectively and organized tasks to support sales growth.
• Visited stores in district to prepare for district and regional visits.
• Trained team members and coordinated tasks to ensure smooth operations.

• Managed dining room operations, ensuring adherence to high-quality standards for all visitors.
• Led effective communication with guests and team members to enhance service experience.
• Resolved guest concerns with empathy, contributing to customer satisfaction and loyalty.

• Handled complaints and inquiries, booked and adjusted reservations, ensuring smooth travel experiences.
• Delivered friendly, efficient customer service, enhancing customer satisfaction.
• Communicated promotional deals and policies, increasing customer awareness and engagement.
• Supported reservation systems and knowledge of industry-standard reservation software.

Managed contracts to ensure accuracy of incentive rates, addendums, and bids.

Generated analytical data reports using parent bid and shipper numbers for management review.

Reviewed contracts and addendums to confirm compliance for private equity and retail accounts.

Developed Access databases for over 200 associations to streamline royalty payment report management.

Created marketing collateral including pricing strategies, trade show giveaways, and sales materials.

Executed comprehensive marketing plans with components such as landing pages and direct mail campaigns.

Coordinated special projects for U.S. Masters Golf Tournament in 2006 and 2007.

Processed payroll for over 1,000 multi-state employees ensuring accurate wage calculations and deductions.