Warren Tucker
Jasper
Summary
Detail-oriented Service Coordinator with extensive experience in managing service schedules and customer inquiries. Proven ability to enhance customer satisfaction through effective communication and problem-solving.
Overview
19
19
years of professional experience
Work History
Service Coordinator
Lampien Mechanical Services
Jasper
06.2009 - Current
- Coordinated service schedules for technicians and clients.
- Managed customer inquiries and provided timely responses.
- Organized maintenance records and service documentation efficiently.
- Ordering parts and equipment.
- Open and close the office daily.
- Backup for client invoicing.
Construction Worker
Appalachian Design & Development
Jasper
12.2007 - 05.2009
- Collaborated with team members to complete construction tasks efficiently.
Dispatcher
Thomas Concrete
Cumming
03.2007 - 11.2007
- Dispatched concrete trucks.
- I took customer orders.
- Mixed concrete through software system and loaded trucks.
Education
Paralegal Certificate - Paralegal Studies
Kennesaw State University
Kennesaw, GA05-2009
High School Diploma -
Mill Creek Baptist Christian Academy
Saint Augustine, FL05-2004
Skills
- Service scheduling
- Customer response
- Service documentation
- Parts ordering
- Client invoicing
- Customer relationship management
Timeline
Service Coordinator
Lampien Mechanical Services
06.2009 - Current
Construction Worker
Appalachian Design & Development
12.2007 - 05.2009
Dispatcher
Thomas Concrete
03.2007 - 11.2007
Paralegal Certificate - Paralegal Studies
Kennesaw State University
High School Diploma -
Mill Creek Baptist Christian Academy