Summary
Overview
Work History
Education
Skills
Timeline
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Wasim Akram

ops executive
Panjim

Summary

Dynamic Ops Executive with a proven track record at DTDC Express, excelling in customer relations and team leadership. Enhanced organizational performance through innovative problem resolution and streamlined communication. Committed to mentoring future leaders while fostering a collaborative environment, ensuring high-quality service delivery and improved customer satisfaction.

Overview

4
4
years of professional experience

Work History

Ops Executive

DTDC Express
11.2024 - Current
  • Established long-term client relationships through consistent delivery of high-quality products and services.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Developed innovative solutions to complex problems, resulting in improved organizational performance.
  • Mentored junior staff members for accelerated career growth, developing future leaders within the organization.

ASST OPS

DTDC Express
11.2021 - 08.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Education

JNANA GANGA ENGLISH MEDIUM HAIGH SCHOOL
KARNATAKA DAVANAGERE

Skills

Customer relations

Team player

Team leadership

Administrative skills

Problem resolution

Executive support

Timeline

Ops Executive

DTDC Express
11.2024 - Current

ASST OPS

DTDC Express
11.2021 - 08.2023

JNANA GANGA ENGLISH MEDIUM HAIGH SCHOOL

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Wasim Akramops executive