Wautausa Watkins
Decatur
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Operator
A National (Marta Mobility)
Eastpoint
01.2024 - Current
- Observed and troubleshot equipment and machines to detect malfunctions and notify appropriate personnel of needed repairs.
- Used hand trucks and forklifts to unload, load and transport items.
- Calibrated machines to adhere to quality standards and maintain required productivity levels.
- Made sure wheelchair lifts were functioning properly before each trip began.
- Collected tickets or cash fares from passengers.
- Received and submitted passenger fares.
- Completed appropriate inspection paperwork and reported results to supervisors.
- Collected fares and provided route updates and schedule information.
- Followed emergency procedures in case of accidents or other dangerous situations.
- Maintained vehicle safety by monitoring, instructing and correcting passengers.
- Assisted passengers with mobility devices in boarding and disembarking safely.
- Upheld strict DOT reporting records for trips, vehicles and notable incidents.
- Managed time effectively by arriving at stops on schedule according to route times.
- Communicated regularly with dispatch personnel via two-way radio systems.
- Kept accurate logs of all deliveries and trips.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Maintained professional demeanor when dealing with difficult customers or situations.
- Used GPS navigation to follow routes and avoid potential construction or traffic delays.
- Adhered to all traffic laws including speed limits, stop signs, signals.
- Drove vehicles over routes or to destinations, complying with traffic regulations to provide smooth and safe rides for passengers.
- Conducted pre-trip inspections of the bus to ensure it was safe for operation.
- Enforced passenger rules and regulations while providing courteous service.
- Drove specified routes in compliance with traffic regulations and time schedules.
- Assisted elderly or disabled individuals by helping on and off bus, seating properly and carrying baggage.
- Reported major accidents, emergencies and suspicious incidents to supervisors.
- Complied with local traffic regulations and safety requirements for bus operation.
- Computed fares accurately using onboard ticket machines or cash payments.
- Assisted passengers in loading wheelchairs or other mobility aids.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Conducted pre-trip and post-trip vehicle inspections to ensure operational safety.
- Utilized lifts and ramps to help handicapped passengers board shuttles.
- Provided assistance to elderly or disabled passengers with their transportation needs.
- Completed daily paperwork such as log books, maintenance reports, incident reports.
Lead Line Cook
Neighborhood Wraps
Atlanta
11.2020 - Current
- Supervised and trained kitchen staff, including assigning tasks, monitoring performance, and providing feedback.
- Maintained records of daily production sheets, temperature logs, and waste tracking reports.
- Developed weekly schedules for kitchen personnel to ensure efficient coverage during peak hours.
- Organized special events within the restaurant by coordinating staff resources and overseeing catering services.
Assistant Manager
Popeyes Louisiana Kitchen - PSP
Decatur
09.2020 - 01.2022
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Monitored daily operations of the restaurant, including inventory control and ordering supplies.
- Managed team of 10-15 employees in fast-paced environment.
- Regularly inspected restaurant premises to ensure cleanliness standards were met.
Dunkin Donuts Shift Manager
Dunkin donuts
Decatur
02.2012 - 05.2020
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
- Managed daily cash intake by counting out registers and tabulating profits.
- Upheld company standards and compliance requirements for operations.
- Reported employee behavioral issues, losses and customer complaints to upper-level management.
Child Care Worker
Atlanta Preparatory School of the Arts
Decatur
11.2015 - 09.2017
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Guided children through engaging and productive activities to foster fun learning environment.
- Provided a safe environment for children by ensuring that all safety regulations were followed.
Medical Transportation Driver
Continuous Care Services
Atlanta
04.2012 - 05.2013
- Provided safe and timely transportation for patients to medical appointments.
- Served as an ambassador for the organization by providing courteous customer service to passengers during trips.
- Transported patients in wheelchairs or strhers if needed, using appropriate equipment and techniques.
Aviation Cleaner Crew Member
Ogden Aviation Services
Atlanta
01.1993 - 08.1994
- Cleaned Airplanes
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
Education
GED -
Atlanta Job Corps Center
Atlanta, GA06-1995
Skills
- Janitorial
- Hotel concierge
- Food Service
- Management
- Customer Service
- Teaching
- Communication skills
- Childcare
- Customer Service Driven
- Leadership
- Computer skills
- Transit Operator
Certification
- Valid Driver's License
- ServSafe, 12/01/25
- Food Handler Certification
Timeline
Operator
A National (Marta Mobility)
01.2024 - Current
Lead Line Cook
Neighborhood Wraps
11.2020 - Current
Assistant Manager
Popeyes Louisiana Kitchen - PSP
09.2020 - 01.2022
Child Care Worker
Atlanta Preparatory School of the Arts
11.2015 - 09.2017
Medical Transportation Driver
Continuous Care Services
04.2012 - 05.2013
Dunkin Donuts Shift Manager
Dunkin donuts
02.2012 - 05.2020
Aviation Cleaner Crew Member
Ogden Aviation Services
01.1993 - 08.1994
GED -
Atlanta Job Corps Center
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