Wayne Lawson
Covington
Summary
Dynamic professional with a proven track record at Burlington, enhancing employee retention through a positive work culture and effective teamwork. Skilled in workplace safety and customer service, I excel in problem-solving and attention to detail, ensuring a secure and enjoyable shopping experience while collaborating with leadership to mitigate theft.
Overview
5
5
years of professional experience
Work History
Shortage Control/Back of House Associate
Burlington
01.2025 - Current
- Increased employee retention rates by fostering a positive work culture focused on teamwork and professional growth opportunities.
- Collaborated with front-of-house staff to ensure seamless guest experiences and timely service.
- Knowledge of theft and trends and a positive impression of control. Responsibilities include mitigating theft and creating a safe and enjoyable shopping experience.
- Consistently being a partner with store and field leadership in identifying and reporting theft incidents and/or suspicious subject(s) to store management.
Assistant Store Manager
Big Lots
03.2020 - 06.2024
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
Education
High School Diploma -
Newton County High School
Covington, GASkills
- Workplace safety
- Merchandise display
- Positive attitude
- Customer service
- Punctual and reliable
- Verbal and written communication
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Problem-solving abilities
Timeline
Shortage Control/Back of House Associate
Burlington
01.2025 - Current
Assistant Store Manager
Big Lots
03.2020 - 06.2024
High School Diploma -
Newton County High School
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