Wendy Dyer
Nicholson
Summary
Proven Certified Medical Assistant with a track record of excellence at Northeast Georgia Medical Center, adept in HIPAA Compliance and providing compassionate patient care. Enhanced patient outcomes through efficient procedure assistance and effective communication. Skilled in inventory management and electronic health records, ensuring optimal operational flow and patient satisfaction. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Excelling in leadership role and showing growth by building meaningful relationships with staff and providers. Ready to take the next step in leadership.
Overview
13
13
years of professional experience
Work History
Certified Medical Assistant
Northeast Georgia Medical Center
04.2012 - Current
- Restocked, and organized exam rooms and medical equipment.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Education
Certification - Medical Assisting
Lanier Technical College
Oakwood, GASkills
- Health information privacy
- CPR certification
- Appointment coordination
- Inventory oversight
- Knowledge of clinical terminology
- Clinical patient assistance
- EHR management
- Upholding confidentiality standards
- Vital sign monitoring
- Medication administration
- Clinical documentation
- Patient care
- Conflict resolution
- Problem-solving
- Time management
- Triage assessment
- Multitasking and organization
- Team collaboration
- Patient education
- Safety compliance
- Infection control
- Blood pressure measurement
- Injection administration
- Treatment setup
- Customer service
Timeline
Certified Medical Assistant
Northeast Georgia Medical Center
04.2012 - Current
Certification - Medical Assisting
Lanier Technical College
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