Wendy Todd
Atlanta
Summary
Knowledgeable Furniture Sales Associate skilled at promoting single furniture pieces and room packages. Brings strong style knowledge and exceptional sales abilities honed in competitive, environments. Dedicated to continuously closing new business and going above-and-beyond to meet customers' needs.
Overview
4
4
years of professional experience
Work History
Furniture Sales Associate
Ashley Furniture Homestore
Alpharetta
09.2021 - 06.2025
- Assisted customers in selecting furniture based on their needs and preferences.
- Maintained knowledge of product features and benefits for effective selling.
- Processed sales transactions using point-of-sale systems accurately.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Worked effectively in team environments to make the workplace more productive.
Education
Mercer University
Atlanta , GATimeline
Furniture Sales Associate
Ashley Furniture Homestore
09.2021 - 06.2025
Mercer University