Wesley Brown
Cartersville,
Summary
Dynamic leader with a proven track record at Krugman Roofing and Construction, excelling in operations management and team development. Spearheaded process improvements, boosting efficiency and profitability. Skilled in building strong relationships and achieving over 1 million in sales, demonstrating exceptional sales expertise and leadership abilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Area Manager
Sparkle Grill Cleaning
08.2023 - Current
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Managed/maintained proper inventory to complete daily jobs.
- Performed daily inspections of company vehicle as well as maintained all service work.
- Each day met with high end clients and completed each job to their 100% satisfaction.
Part Owner
The Goat Roofing and Restorations
06.2019 - 08.2023
- Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
- Negotiated favorable contracts with vendors and suppliers, reducing overall expenses without compromising on quality.
- Built a loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
- Managed a diverse team of professionals, fostering a collaborative environment that led to increased productivity and employee satisfaction.
- Secured and executed residential roof contracts as well as residential interior and exterior build outs.
- Secured and executed commercial roofing replacements, service work as well commercial roof coatings.
- Negotiated sub contractors and vendors too obtain the most cost effective project goal that could be met.
Sales Assistant
Roof It Forward
06.2018 - 06.2019
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Secured multiple commercial projects exceeding 1 million plus in revenue.
Part Owner
Diva Roofing and Construction
08.2010 - 06.2018
- Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
- Negotiated favorable contracts with vendors and suppliers, reducing overall expenses without compromising on quality.
- Built a loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
- Secured and executed many residential and commercial contracts. Roof coatings, commercial roof replacements, residential roof replacement (both insurance and retail), interior and exterior build outs.
Vice President of Operations
Krugman Roofing and Construction
06.2007 - 08.2010
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Streamlined operations by identifying inefficiencies and implementing process improvements.
- Supported project management team for optimal performance.
- Managed cross-functional teams to ensure seamless collaboration for optimal business outcomes.
- Cultivated strong relationships with clients, vendors, and partners for mutually beneficial collaborations.
- Improved overall company reputation through effective public relations campaigns and corporate social responsibility initiatives.
- Optimized facility layout for improved workflow efficiency and safety compliance standards adherence.
- Negotiated favorable terms with suppliers, significantly reducing material costs and improving profit margins.
Education
High School Diploma -
Marietta High School
Marietta, Ga05.1995
Skills
Staff Management
Operations Management
Relationship building and management
Team Development
Performance Management
Goals and performance
Operations
Customer Relationship Management
Quality Assurance
Staff Scheduling
Sales expertise
Customer Service
Conflict Management
Attention to Detail
Leadership skills
Certification
I carried a Haag certification from 2010 until 2019
Church musician, Family, Outdoorsman and Harley Davidson
On the weekends my family and I regularly attend church where I also have played on the praise team. If you do not find us at church you can find us enjoying the outdoors in our travel trailer at our hunting property. Our last great hobby is cruising the streets on our Harley Davidson Street Glide. We enjoy all of these activities as a family because in the end that is whats most important!
Timeline
Area Manager
Sparkle Grill Cleaning
08.2023 - Current
Part Owner
The Goat Roofing and Restorations
06.2019 - 08.2023
Sales Assistant
Roof It Forward
06.2018 - 06.2019
Part Owner
Diva Roofing and Construction
08.2010 - 06.2018
Vice President of Operations
Krugman Roofing and Construction
06.2007 - 08.2010
High School Diploma -
Marietta High School
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