Francesca White
Atlanta
Summary
Compassionate healthcare and retail team member focused on delivering exceptional patient care in fast-paced environments. Demonstrates strong communication, empathy, and teamwork skills to enhance patient comfort and support. Proven ability in customer service, multitasking, and time management, ensuring positive experiences for all customers. Adaptable and hardworking, with a strong work ethic and capacity to quickly learn new skills independently.
Overview
3
3
years of professional experience
2
2
Certifications
Work History
Patient Care Technician
Mercy Hospital St. Louis
Saint Louis
09.2024 - Current
- Delivered direct patient care and assistance to individuals with mobility and daily activities.
- Monitored vital signs, promptly reporting changes to medical team for timely interventions.
- Accurately documented patient information in electronic health records to ensure data integrity.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient admissions, discharges and transfers.
- Responded quickly in emergency situations by providing appropriate first aid measures.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
Server
Hooters
Saint Louis
06.2023 - Current
- Provided exceptional customer service and entertainment to enhance guests' dining experiences.
- Assisted in training new servers on menu and service standards.
- Looked presentable and up to date on the brand's standards.
- Delivered food and beverages promptly to maintain service efficiency.
- Resolved guest complaints professionally to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Followed health safety guidelines when preparing and serving food products.
Education
Bachelor of Science - Nursing
Georgia State University
Atlanta, GA05-2027
Associate of Arts - General Studies
Saint Louis Community College
St. Louis, MO05-2023
Skills
- Team collaboration
- Time management
- Emergency response
- Basic life support
- Suggestive selling
- Work ethic
- Multitasking and organization
- Sales techniques
- Data documentation
Certification
BLS Certificate
Timeline
Patient Care Technician
Mercy Hospital St. Louis
09.2024 - Current
Server
Hooters
06.2023 - Current
Bachelor of Science - Nursing
Georgia State University
Associate of Arts - General Studies
Saint Louis Community College