Whitlie Howell
Acworth
Summary
Experienced HR Administrator with 5 years in human resources and payroll management. Proficient in benefits administration and payroll operations, utilizing HRIS software to maintain compliance and accuracy. Certified in Human Resources and Payroll, with a history of boosting employee satisfaction through effective communication and resolution strategies.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Human Resources Contractor
Home Health Care Services
Acworth
06.2025 - Current
- Managing employee onboarding processes for new hires in home health settings
- Coordinating employee benefits enrollment and answering related inquiries
- Maintaining accurate employee records in HR information systems for regulatory compliance
- Providing coaching and guidance to managers on legal compliance with labor laws
- Management/Culture & Change: Working with leadership to foster a positive workplace culture and managing organizational changes
- Problem Solving: Diagnosing HR issues through research, interviews, and data analysis, offering solutions for complex challenges such as high turnover or poor engagement
HR Coordinator
SDP LLC
Acworth
05.2023 - 05.2025
- Processed new hires, terminations, and employee changes (part-time to full-time, title, pay, and transfer updates)
- Coordinated pre-employment background checks and prepared necessary offer letters
- Assisted with employment verification requests and unemployment claims
- Investigated employee concerns, mediated conflicts, and enhanced team cohesion
- Supported benefit program enrollments, changes, and terminations;
ensuring accurate deductions and carrier feeds - Collaborated with the payroll team to ensure accurate and timely processing of employee compensation, including timekeeping
- Assessed training needs and organized workshops to foster employee Contributed to performance evaluations by offering constructive feedback and facilitating goal setting
- Established HR policies that ensured alignment with organizational objectives and legal standards
- Enforced company policies, ensuring compliance with labor regulations while advising on legal issues
- Assisted in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart
- Prepared HR-related reports, including headcount, turnover rates, and other relevant metrics
- Analyzed HR data identifying trends, making recommendations, and supporting HR strategies
HR Administrator
Home Health Care Services
Acworth
01.2019 - 12.2022
- Recorded daily financial transactions, managing accounts payable/receivable, reconciling bank statements, and preparing basic financial reports such as balance sheets, ensuring accuracy and compliance with accounting principles
- Engaged with clients and finance team to effectively gather and analyze quarterly payroll data for budgeting purposes
- Maintained confidentiality of sensitive employee information to uphold trust in payroll operations
- Administered payroll operations via ADP software while following established protocols for reporting changes
- Assisted in resolving employee concerns, conflicts and workplace issues in a fair and consistent manner
- Conducted fact-finding and assisted with employee investigations under guidance of the Employee Relations Manager
- Supported supervisors and managers with coaching, corrective actions, and performance management
- Promoted a positive workplace culture aligned with company values and policies
- Handled requests related to paycheck discrepancies with a 95% average satisfaction rate from employees
- Managed all aspects of accounts receivable to ensure prompt payment collections and resolution of client billing concerns
- Managed onboarding, offboarding, benefits administration, immigration, payroll, and day-to-day people ops tasks
- Coordinated interviews, managed candidate communications, and ensured a smooth experience from application to offer
- Served as a trusted partner to employees and managers, answering questions and guiding them through policies, leave administration, and HR processes
- Worked with leadership on performance review cycles, engagement initiatives, and other people programs which drove a high-performing culture
Education
College Of Professional Education - Human Resources Management - Human Resources Management
Kennesaw State University
Kennesaw, GA 01.2023 - 01.2026
Skills
- Employee Relations
- Compensation & Benefits
- Tech-savvy, with proficiency in HRIS systems and Microsoft Office Suite
- Experience with ATS system (iCIMS)
- Conflict resolution
- Organizational effectiveness
- Detail-oriented approach
- Communication and interpersonal proficiency
- Multi-state payroll management
- Talent acquisition & Onboarding
- Experience conducting or supporting employee investigations and coaching
conversations
- Training and development strategies
- Performance Management
- Working knowledge of employment law and HR best practices
Certification
- SHRM - Certificate of Achievement
- Payroll Management Certification
Timeline
Human Resources Contractor
Home Health Care Services
06.2025 - Current
HR Coordinator
SDP LLC
05.2023 - 05.2025
College Of Professional Education - Human Resources Management - Human Resources Management
Kennesaw State University
01.2023 - 01.2026
HR Administrator
Home Health Care Services
01.2019 - 12.2022