Whitney Davis
Warner Robins,GA
Summary
Diligent Patient Access and Healthcare Admin. Associate with solid background in insurance verification and proven track record of ensuring accurate and efficient processing of patient information. Successfully identified discrepancies and facilitated resolutions to improve workflow and reduce claim denials. Demonstrated expertise in communication and problem-solving.
Overview
19
19
years of professional experience
Work History
Insurance Verification Specialist
Atrium Health
10.2022 - Current
- Facilitated accurate insurance verifications through detailed documentation analysis and system reviews.
- Streamlined verification processes by implementing best practices, enhancing overall efficiency.
- Collaborated with healthcare providers to resolve discrepancies in patient insurance information.
- Trained new team members on verification procedures and compliance standards for optimal performance.
DME Coordinator/Medical Admin. Assist.
Alyssa Sleep & DME
10.2020 - 10.2022
- Refer patients out to DME company's after they've tested positive for sleep apnea.
Medical Administrative Assistant
SleepWell
08.2018 - 08.2020
- Insurance verification & authorizations
- Processed referrals
- Assisted with inbound calls and routing
- Greeting and scheduling patients appointments
- Setting patients up with APAP/CPAP machines.
Medical Administrative Assistant/CSR
Lincare/Adult & Pediatric Specialists
04.2014 - 08.2018
- Insurance verification & authorizations
- Processed referrals in timely manner
- Assisted with inbound calls and routing
- Greeting and scheduling patients appointments
Juvenile Correctional Officer
Eastman YDC
04.2007 - 04.2014
- Under supervision, maintains custody and security of youth offenders and maintains order in the youth detention facility.
Education
Associates degree - Medical Administrative Assistant
Ultimate Medical Academy
Tampa, FloridaSkills
- Organizational skills
- WORD
- Appointment scheduling
- Medical records management
- Scanning
- Microsoft office
- Powerpoint
- Security
- Accounting
- HIPAA
- Medical Terminology
- Excel
- Outlook
- Administrative assistant
- Data entry
- EMR/EHR experience
- Customer service
- BLS
- HIPAA compliance
- Patient confidentiality
- Insurance coverage verification
- Attention to detail
- Insurance benefits verification
- Epic systems
Languages
English
Timeline
Insurance Verification Specialist
Atrium Health
10.2022 - Current
DME Coordinator/Medical Admin. Assist.
Alyssa Sleep & DME
10.2020 - 10.2022
Medical Administrative Assistant
SleepWell
08.2018 - 08.2020
Medical Administrative Assistant/CSR
Lincare/Adult & Pediatric Specialists
04.2014 - 08.2018
Juvenile Correctional Officer
Eastman YDC
04.2007 - 04.2014
Associates degree - Medical Administrative Assistant
Ultimate Medical Academy