Whitney Fields
Savannah
Summary
Compassionate LPN with extensive experience at Chatham Dermatology, excelling in medication administration and patient education. Well versed in prior authorizations for medications & procedures. Demonstrated strong clinical judgment and effective teamwork, enhancing patient care and satisfaction. Proven ability to streamline processes, i.e., e-scribing medications, prior authorizations, referrals, surgical scheduling/pre-op/post-op, daily in-room dictation, supply count/order of medical supplies & most importantly empathetic patient care. This is done to ensure the seamless transition of care and fostering trust with patients and families.
Experienced with patient care and clinical procedures in office setting. Utilizes effective communication and organizational skills to support patient needs and maintain smooth office operations. Knowledge of medical protocols and patient documentation, ensuring high-quality healthcare services.
Overview
20
20
years of professional experience
Work History
LPN Office Nurse
Chatham Dermatology
01.2006 - Current
- E-Scribing patient medications daily - after each individual in-person appointment, phone request, telemed, e-scribe portal request, ect.
- Facilitate medication pick-up/cost effective copays by STARTING PRIOR AUTHORIZATIONS for patients when needed.
- WELL VERSED in obtaining prior authorizations.
- Assisted in patient intake processes, ensuring accurate data collection and documentation.
- Supported nursing staff in administering medications and monitoring patient vital signs.
- Organized and maintained a clean, safe clinical environment for patients and staff.
- Prepared examination rooms by stocking necessary supplies and ensuring proper sanitation practices.
- Collaborated with healthcare team to coordinate patient appointments and follow-up care.
- Respond to patient inquiries, providing information on procedures and services available.
- Participated in training sessions to enhance knowledge of medical protocols and office procedures.
- Developed strong rapport with patients and their families, fostering trust and open communication during sensitive medical situations.
- Improved patient experience by providing compassionate and attentive nursing services in a busy office setting.
- Supported new employees during orientation periods by serving as a knowledgeable resource on office policies, procedures, documentation requirements.
- Assisted with minor surgical procedures, ensuring proper sterilization techniques and adherence to safety protocols.
- Assisted in maintaining a clean and organized office environment by performing housekeeping tasks such as disposing of biohazardous waste, sanitizing exam rooms, and restocking supplies as needed.
- Coordinated referrals to specialists when necessary, ensuring seamless transitions of care for patients within the healthcare system.
- Served as a liaison between patients and healthcare providers, facilitating clear communication regarding treatment plans and expectations.
- Promoted patient safety and comfort during office visits by attentively monitoring their condition and promptly addressing any concerns or discomforts expressed.
- Managed inventory of medical supplies within the office, ensuring adequate stock levels while minimizing waste through effective organization strategies.
- Demonstrated adaptability by efficiently managing unexpected changes in schedules or staffing situations without compromising patient care quality or timeliness of services rendered.
- Provided health education to patients on various topics such as medication management, disease prevention, and self-care strategies.
- Conducted thorough assessments of vital signs, lab results, and physical status to identify potential concerns and inform appropriate interventions.
- Maintained accurate medical records for over 100 patients, ensuring timely updates and efficient communication between healthcare providers.
- Collaborated with interdisciplinary team members to develop individualized care plans for each patient based on their specific needs.
- Streamlined appointment scheduling processes, resulting in reduced wait times and increased patient satisfaction.
- Prepared patients for diagnostic testing procedures by explaining the process, providing reassurance, and answering any questions they may have.
- Implemented infection control measures throughout the office environment to maintain a safe atmosphere for both staff members and patients alike.
- Enhanced patient care by effectively administering medications and treatments as prescribed by physicians.
- Participated in continuing education opportunities for professional development purposes while staying apprised of industry best practices and emerging healthcare trends.
- Completed paperwork and scheduled appointments for patients.
- Completed paperwork and prior authorizations and scheduled appointments for patients.
- Educated patients and families on disease processes, medications and treatments.
- Sterilized instruments and equipment and stocked unexpired supplies and medications to prepare patient care areas.
- Administered medications and injections to patients.
- Evaluated patient histories, complaints, and current symptoms.
- Reviewed patient history to verify conditions and current medications.
- Responded to patient requests with appropriate clinical and personal assistance.
Education
Associate of Science - Practical Nursing
Savannah Technical College
Savannah, GA04-2010
Skills
- Clinical judgment
- Vital signs monitoring
- HIPAA compliance
- Leadership qualities
- Nursing documentation
- Ethical practice
- Anatomy and physiology
- Medication administration
- Direct patient care
- Appointment scheduling
- Compassion and empathy
- Care plan development
- Insurance processing
- Prior Authorizations - medications & procedures
- Telephone triage
- Time management
- HIPAA protocols
- Problem-solving
- Routine medical procedures
- Teamwork and collaboration
- Postoperative care
- Certified in CPR/AED
- Patient education
- Critical thinking
- Wound care
- Patient support
- Attention to detail
- Responsible and dependable
- Adaptable and flexible
- Specimen collection
- Strong clinical judgment
- Patient charting
- Medical paperwork processing
- Coaching and mentoring
- Nursing intervention evaluations
- Medical examination
- Staff supervision
- Conditions reporting
- Procedure explanation
- Infection control
- Analytical thinking
- Care planning and modifications
- Inventory assessment
- Patient observation
- Interdisciplinary team collaboration
- Examination and test preparation
- Treatment room preparation
- Patient positioning and transporting
- ICD-10
- Recordkeeping and maintenance
- Wound dressing and suturing
- Work planning and coordination
- Information compiling and auditing
- Call answering and assistance
- Nursing staff supervision
- Performance monitoring
Timeline
LPN Office Nurse
Chatham Dermatology
01.2006 - Current
Associate of Science - Practical Nursing
Savannah Technical College