Summary
Overview
Work History
Skills
Timeline
Generic

Whitney (Charlii) Price

Cloudland

Summary

Dynamic and detail-oriented hospitality professional with extensive experience at Valor Hospitality. Proven track record in enhancing guest satisfaction through exceptional customer service and efficient housekeeping practices. Skilled in inventory management and safety procedures, fostering a collaborative work environment while maintaining high sanitation standards. Committed to driving operational excellence and creating memorable guest experiences.

Hospitality professional skilled in maintaining high standards of cleanliness and guest service. Proven ability to enhance guest experiences through thorough room preparation and prompt response to requests. Focused on teamwork and adaptability, ensuring smooth operations and satisfied guests.

Experienced with maintaining cleanliness and guest satisfaction in fast-paced environments. Utilizes attention to detail and efficient cleaning techniques to create welcoming atmosphere. Knowledge of hospitality protocols ensures consistent and high-quality service.

Professional hospitality worker with strong attention to cleanliness, efficiency, and guest satisfaction. Highly reliable team player known for flexibility and adaptability to changing needs. Skilled in maintaining high standards of hygiene and organization. Focused on delivering outstanding results and ensuring welcoming environment.

Friendly Room Attendant offering Numerous years of experience working for well-known hotel chains. Knowledgeable in best cleaning techniques and products. Trained in proper chemical disposal methods with professional and relaxed attitude.

Resourceful individual with more than 15 years of providing efficient housekeeping services to hotel guests. Detail-oriented with complete knowledge of cleaning equipment. Considered valued member of housekeeping team.

Overview

11
11
years of professional experience

Work History

Room Attendant

Valor Hospitality Africa
01.2024 - Current
  • Contributed to a sustainable operation by adhering to established recycling and waste reduction protocols, minimizing environmental impact.
  • Upheld company standards for appearance and punctuality, contributing to a consistent brand image throughout the facility.
  • Boosted customer service ratings by providing friendly, efficient assistance to all guests during their visit.
  • Improved overall facility safety by conducting routine security checks and reporting any suspicious activities or hazards.
  • Supported revenue generation initiatives by upselling services or products when appropriate, driving business growth.
  • Fostered strong connections among staff through active participation in team-building exercises and social gatherings outside of work hours.
  • Ensured cleanliness of public areas by performing regular inspections and coordinating with housekeeping staff.
  • Raised awareness of upcoming events and promotions through effective communication with visitors onsite.
  • Coordinated efforts among multiple departments during emergencies or natural disasters, ensuring prompt response times and minimized risk to guests'' safety.
  • Increased overall visitor enjoyment by providing knowledgeable guidance on area attractions, dining options, and amenities.
  • Supported event planning team with setup, teardown, and coordination tasks to ensure successful functions.
  • Assisted in maintaining a well-stocked inventory of supplies for guest use, resulting in fewer complaints about shortages.
  • Contributed to a positive work environment by collaborating effectively with colleagues from diverse departments.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease, and film from surfaces according to proper procedures and labeling.
  • Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Polished fixtures to achieve professional shine and appearance.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Public Attendant

Valor Hospitality Partners
01.2024 - Current
  • Contributed to a sustainable operation by adhering to established recycling and waste reduction protocols, minimizing environmental impact.
  • Upheld company standards for appearance and punctuality, contributing to a consistent brand image throughout the facility.
  • Boosted customer service ratings by providing friendly, efficient assistance to all guests during their visit.
  • Improved overall facility safety by conducting routine security checks and reporting any suspicious activities or hazards.
  • Supported revenue generation initiatives by upselling services or products when appropriate, driving business growth.
  • Fostered strong connections among staff through active participation in team-building exercises and social gatherings outside of work hours.
  • Ensured cleanliness of public areas by performing regular inspections and coordinating with housekeeping staff.
  • Raised awareness of upcoming events and promotions through effective communication with visitors onsite.
  • Coordinated efforts among multiple departments during emergencies or natural disasters, ensuring prompt response times and minimized risk to guests'' safety.
  • Increased overall visitor enjoyment by providing knowledgeable guidance on area attractions, dining options, and amenities.
  • Supported event planning team with setup, teardown, and coordination tasks to ensure successful functions.
  • Assisted in maintaining a well-stocked inventory of supplies for guest use, resulting in fewer complaints about shortages.
  • Contributed to a positive work environment by collaborating effectively with colleagues from diverse departments.
  • Handled hazardous cleaning supplies to remove dirt, dust, grease, and film from surfaces according to proper procedures and labeling.
  • Practiced safe work habits, wore protective safety equipment and followed MSDS and OSHA standards to maximize safety and prevent accidents.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Handled requests for extra linens, toiletries and other supplies.
  • Collected trash and moved garbage cans from kitchen areas to pick-up stations.
  • Returned emptied garbage receptacles to proper locations.
  • Polished fixtures to achieve professional shine and appearance.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.

Owner and Housekeeper

Lookout Mountain Cleaning Service
03.2014 - Current
  • Basic and deep cleaning of residential homes.
  • Dishes, floors, laundary, cleaning, dusting,
  • Scheduling
  • Managed day-to-day business operations.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.

Housekeeper, Houseman, and Breakfast Attendant

Holiday Inn Express Hotel Suites
11.2022 - 12.2023
  • Prepped and cooked breakfast for guests.
  • Cleaning public areas
  • Laundary
  • Cleaned and stocked rooms
  • Trained new employees
  • Deep cleans

Cleaner

Covenant Construction
07.2017 - Current
  • Cleaned up after construction crew
  • Windows
  • Deep cleans
  • Dusting
  • Material handling
  • Chemical handling
  • Sweeping and mopping

Breakfast Attendant and Room Attendant

Hampton Inn and Suites
03.2016 - 04.2017
  • Cleaned and stocked rooms.
  • Prepares and cooked breakfast for guests.
  • Public space cleaning.
  • Stripped dirty terry and linen.
  • Folded sheets

Skills

  • Housekeeping
  • Teamwork
  • Housekeeping knowledge
  • Bed making proficiency
  • Cleaning techniques
  • Room preparation
  • Professional appearance
  • Hospitality industry
  • Safety awareness
  • Teamwork orientation
  • Inventory and supply
  • Safety procedures
  • Initiative-taking
  • Work prioritization
  • Linens and toiletries replacement
  • Sanitation practices
  • Trash waste and removal
  • Guest relations
  • Maintenance reports
  • Lost and found procedures
  • Laundry expertise
  • Cross-training readiness
  • Mentoring and training
  • Detail-oriented
  • Maintenance
  • Corporate vision and values
  • Floor washing
  • Corporate standards
  • Linen replacement
  • Room inspection

Timeline

Room Attendant

Valor Hospitality Africa
01.2024 - Current

Public Attendant

Valor Hospitality Partners
01.2024 - Current

Housekeeper, Houseman, and Breakfast Attendant

Holiday Inn Express Hotel Suites
11.2022 - 12.2023

Cleaner

Covenant Construction
07.2017 - Current

Breakfast Attendant and Room Attendant

Hampton Inn and Suites
03.2016 - 04.2017

Owner and Housekeeper

Lookout Mountain Cleaning Service
03.2014 - Current

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Whitney (Charlii) Price