Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
Tracked orders and notified customers of status or potential delays.
Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
Improved order accuracy through meticulous data entry and verification processes.
Assistant Bulk Manager
Sprouts Farmers Market Inc.
01.2017 - 08.2017
Improved inventory management by implementing efficient bulk storage systems and monitoring strategies.
Provided exceptional customer service, addressing inquiries promptly and resolving issues efficiently to enhance client satisfaction levels.
Optimized space utilization in the warehouse, reorganizing product layouts for better accessibility and flow.
Reduced product waste by closely monitoring expiration dates and rotating stock accordingly.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Orchestrated positive customer experiences by overseeing every area of bulk operations.
Overnight Freight Associate/Online Order Shipper
Floor & Decor
02.2013 - 10.2016
Communicated effectively with management regarding any discrepancies or issues found during overnight processes.
Enhanced team productivity by collaborating with coworkers to complete tasks efficiently and on time.
Managed incoming shipments, verifying accuracy of deliveries against purchase orders before stocking shelves.
Assisted in preparing the store for opening each day, ensuring a seamless transition between night shift activities and daytime operations for optimal customer experience.
Streamlined unloading process by effectively utilizing equipment such as pallet jacks, forklifts, and hand trucks.
Ensured a safe work environment by adhering to company safety policies and procedures at all times.
Conducted daily inventory counts and verified accuracy of product levels.
Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
Ensured regulatory compliance by properly labeling shipments, adhering to safety protocols, and maintaining documentation.
Checked shipments against paperwork and signed documents.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Engineer Intern-Working in Traffic Signal Ops at GDOT (Georgia Department of Transportation)Engineer Intern-Working in Traffic Signal Ops at GDOT (Georgia Department of Transportation)