Summary
Overview
Work History
Education
Skills
Timeline
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Will Price

Will Price

Griffin,GA

Summary

Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

Member Service Agent

Delta Community Credit Union
09.2023 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
  • Handled complaints with prompt, courteous service to uphold professional reputation.
  • Educated and engaged customers with new bank products and services.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.

Server

Outback Steakhouse
12.2022 - 08.2023
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Answered customers' questions, recommended items, and recorded order information.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Coordinator

Camp Kaleo
03.2020 - 08.2022
  • Gathered and organized materials to support operations.
  • Entered data, generated reports, and produced tracking documents.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Managed approximately 30 employees to ensure the proper procedures were followed and safety regulations were respected.

Supervisor

Escalade Rock Climbing
02.2021 - 02.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Devised and implemented processes and procedures to streamline operations.
  • Collected, arranged, and input information into database system.
  • Evaluated customer needs and feedback to drive product and service improvements.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Conducted regular reviews of operations and identified areas for improvement.

Education

Bachelor of Science - Business Administration And Management

Gordon State College
Barnesville, GA
05-2027

Associate of Science - Applied Science

Georgia Military College
Fayetteville, GA
05.2022

Skills

  • Banking
  • Membership renewals
  • Member correspondence
  • Customer support
  • Account management
  • Banking operations support
  • Complaint handling
  • Data security techniques
  • Issue resolution
  • Database management

Timeline

Member Service Agent

Delta Community Credit Union
09.2023 - Current

Server

Outback Steakhouse
12.2022 - 08.2023

Supervisor

Escalade Rock Climbing
02.2021 - 02.2022

Coordinator

Camp Kaleo
03.2020 - 08.2022

Bachelor of Science - Business Administration And Management

Gordon State College

Associate of Science - Applied Science

Georgia Military College

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