William Carter
Griffin
Summary
Senior operations and supply chain executive with 14 years of experience who delivered $35MM+ in cost savings and efficiency gains within the military, manufacturing sector, and across Fortune 500 companies.
Overview
14
14
years of professional experience
Work History
Operations Manager
Amazon.com (Sortation Center)
09.2024 - 02.2025
- Led dock logistics redesign that increased production from 15k to 52k (346%) in 14 days through workflow optimization and command station implementation
- Managed production forecasting, staffing plans and performance of 200+ indirect reports and 10 direct reports
- Developed structured growth plans to improve team capabilities and performance outcomes while promoting diversity and inclusion
Regional Inventory Manager, Global Inventory Manager, Global Supply Chain Manager
P&G- Corporate & Fulfillment Center (Warehouse)
08.2020 - 05.2024
- Implemented site-wide Quality Management Program enhancing product delivery standards across Southeast region
- Spearheaded customer response network initiative developing digital Inventory Adjustment application, improving accuracy and response time
- Designed and deployed velocity zoning system that reduced warehouse travel distance and fulfillment time while maintaining quality and safety compliance
- Modernized Oral Care tracking system resulting in 84% increase in STEAM approval efficiency
- Automated FP STEAM creation process improving compliance by 69.44% and optimizing warehouse space utilization
- Achieved $3MM reduction in MOC FYE inventory through strategic safety setting optimization
- Delivered $32MM cost avoidance for DB4 to DB5 transition across 11 SKUs
- Implemented manual firms process for Oral Care import SKUs reducing system–triggered inventory gaps by 87%
- Restructured rapid response SPI for China-sourced SKUs improving demand planning accuracy
Orderfilling Manager
Wal-Mart (Distribution Center)
01.2020 - 07.2020
- Increased production efficiency by 23.81% through optimized trip assignments process
- Reduced rollover case volume by 58.03% through unified outbound operations
- Applied 5s principles resulting in 89% productivity improvement across warehouse operations
- Designed cross-training program reducing turnover and improving operational flexibility
Process Leader
Molson Coors-Manufacturing
01.2017 - 11.2018
- Led implementation of Integrated Work System teams achieving 70%+ equipment efficiency
- Reduced machine minor stops by 26-71% across multiple lines within the first 3 months
- Supervised 20-30 union and salaried employees in a high-speed manufacturing environment
- Delivered $60,000 cost reduction through payroll process optimization
Logistics Officer
U.S. Army
05.2011 - 04.2016
- Served as primary assistant to the Assistant Chief of Staff office, coordination of logistics operations
- Developed and implemented operational plans and training procedures for unit readiness
- Coordinated and assessed unit training programs ensuring compliance with Army standards
- Managed complex supply chain in challenging environments with limited resources
Education
MBA - Logistics and Supply Chain Management
Albany State University
No Degree - Lean Six Sigma (Green Belt)
Albany Technical College
Skills
- Operations: Team Leadership Strategic Planning Coaching Cross-Functional Collaboration
- Supply Chain Excellence: Inventory Management Logistics 3PL Management Sourcing and Supplier Relationship
- Process Improvement: Lean Six Sigma Quality Management
- Technical: WMS & ERP systems Data Analytics Project Management Auditing
- Financial: P&L Accountability Cost Reduction
Timeline
Operations Manager
Amazon.com (Sortation Center)
09.2024 - 02.2025
Regional Inventory Manager, Global Inventory Manager, Global Supply Chain Manager
P&G- Corporate & Fulfillment Center (Warehouse)
08.2020 - 05.2024
Orderfilling Manager
Wal-Mart (Distribution Center)
01.2020 - 07.2020
Process Leader
Molson Coors-Manufacturing
01.2017 - 11.2018
Logistics Officer
U.S. Army
05.2011 - 04.2016
MBA - Logistics and Supply Chain Management
Albany State University
No Degree - Lean Six Sigma (Green Belt)
Albany Technical College