William Freeman
Canton,GA
Summary
Knowledgeable Director of Disability, Leave & Accommodations with proven history of leading high-performing teams and executing strategic initiatives that drive organizational growth. Successfully directed cross-functional projects that resulted in significant process improvements and operational efficiencies. Demonstrated leadership and communication skills in fostering collaborative environments and delivering impactful results.
Overview
23
23
years of professional experience
Work History
Director, Disability, Leave & Accommodations
Broadspire
Atlanta
01.2025 - Current
- Reports to VP of Disability, Leave & Accommodations
- Direct Reports: 4 Managers, 35 staff
- Oversee Disability, Leave, and ADA operations across accounts
- Evaluate and improve workflows to drive team performance
- Design training, communication, and reporting strategies
Manager Leave & Accommodations
Northeast Georgia Health Systems
Atlanta
01.2024 - 01.2025
- Reported to Director of Benefits; managed 1 Supervisor and 5 Leave Specialists
- Built in-house Leave & ADA function from the ground up
- Led implementation of leave management system, integrating with Workday
- Created educational materials, including website content and training videos
Director, US Disability & Leave Administration
Genuine Parts Company
Atlanta
01.2019 - 01.2024
- Directed U.S. health & welfare and leave programs for 30,000+ employees
- Reported to Sr Director of Shared Service Center
- Direct Reports: 2 Managers, 4 Supervisors, 28 staff (Benefits, Leave, CSRs)
- Built end-to-end Disability, Leave & ADA function, including system implementation, staffing, policies, workflows, and employee communications
- Oversaw compliance (FMLA, ADA, ERISA, ACA) and vendor/carrier relationships
- Established KPIs to monitor performance and drive operational improvements
- Led cross-functional initiatives with HR, Legal, Payroll, Risk, and Benefits
- Supported M&A transitions, ensuring seamless benefits integration
- Implemented system enhancements (Workday, ServiceNow, leave platforms)
Director, Disability & Leave Operations
Sedgwick (TPA)
Minneapolis
01.2014 - 01.2019
- Directed Disability, Leave, ADA, & Work Comp for client with 65,000 + lives
- Reported to Regional Vice President
- Direct Reports: 1 Manager, 9 Supervisors, 65 staff
- Negotiations, new business, client retention & operational effectiveness
- Drove cost savings by eliminating fees and reducing Workers’ Comp costs
- Managed $6.5M budget; drove revenue growth and client expansion
- Partnered with HR, Legal, and executives on complex cases
- Led staffing strategy, training, and team development
- Conducted performance reviews, and client stewardship meetings
Leave of Absence Supervisor
Siemens USA
Orlando
01.2009 - 01.2012
- Supervised leave team, providing guidance, and daily oversight
- Partnered with MetLife to ensure accurate administration of STD and LTD claims
- Handled escalated cases, coordinating with Payroll, HR, and Legal for resolution
- Ensured service levels and compliance with FMLA, ADA, and company policies
HR Generalist
C.A. Murren & Sons Company, Inc
Atlanta
09.2007 - 02.2009
- Provided full HR support with emphasis on benefits and leave management
- Partnered with leadership to address employee relations and performance issues
- Managed onboarding, offboarding, and HR recordkeeping for staff
- Ensured compliance with federal and state employment laws and company policies
- Assisted with payroll coordination, reporting, and HR process improvements
Leave and Benefit Specialist
Target Corporation
Minneapolis
11.2002 - 01.2005
- Educated employees on benefits during open enrollment
- Supported benefits administration and enrollment for corporate employees
- Partnered with HR, Payroll, and Legal to resolve complex leave and benefits cases
- Maintained accurate leave and benefits records, reporting, and documentation
Education
Master of Science - Risk Management & Insurance
Florida State University
Tallahassee, FL12.2026
Bachelor of Science - Business Administration
University of Phoenix
Minneapolis, MN05.2017
Skills
- Relationship building
- Strategic planning
- Verbal and written communication
- Decision-making
- People management
- Operations management
Timeline
Director, Disability, Leave & Accommodations
Broadspire
01.2025 - Current
Manager Leave & Accommodations
Northeast Georgia Health Systems
01.2024 - 01.2025
Director, US Disability & Leave Administration
Genuine Parts Company
01.2019 - 01.2024
Director, Disability & Leave Operations
Sedgwick (TPA)
01.2014 - 01.2019
Leave of Absence Supervisor
Siemens USA
01.2009 - 01.2012
HR Generalist
C.A. Murren & Sons Company, Inc
09.2007 - 02.2009
Leave and Benefit Specialist
Target Corporation
11.2002 - 01.2005
Master of Science - Risk Management & Insurance
Florida State University
Bachelor of Science - Business Administration
University of Phoenix