William Furgala
Newnan
Summary
Reliable individual with experience providing exceptional customer service through empathy, active listening, and effective communication. Skilled at creating positive experiences while following established policies and maintaining a clean, organized environment.
Overview
4
4
years of professional experience
Work History
Front Office Assistant
Aberdeen Dental LLC
Peachtree City, GA
05.2026 - Current
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
- Assisted in maintaining accurate patient records using electronic health record (EHR) systems.
- Supported front desk operations by handling incoming calls and responding to inquiries professionally.
Landscape Worker
Coggin Inc.
Palmetto, GA
05.2025 - 08.2025
- Elevated overall landscape appearance using a variety of hand and power tools for trimming, shaping, and pruning trees, shrubs, and hedges.
- Assisted in the design and installation of irrigation systems for optimal water use.
- Improved workflow efficiency by organizing work areas and optimizing task assignments.
Staff Member
Jersey Mike's Subs
Newnan, GA
05.2022 - 07.2024
- Delivered exceptional customer service, ensuring positive dining experiences for all customers.
- Operated kitchen equipment efficiently, maintaining safety and cleanliness standards accordingly.
- Assisted in training new staff on food preparation techniques and restaurant protocols.
Education
High School Diploma -
Northgate High School
Newnan, GA05-2024
Bachelor of Science - Exercise Science
Jacksonville State University
Newnan04-2028
Skills
- Active listening
- Customer service skills
- Problem-solving skills
- Time management
- Hands-on
- Excel spreadsheets
- Teamwork and collaboration
- Organizational skills
- Self motivation
- Goal setting
Timeline
Front Office Assistant
Aberdeen Dental LLC
05.2026 - Current
Landscape Worker
Coggin Inc.
05.2025 - 08.2025
Staff Member
Jersey Mike's Subs
05.2022 - 07.2024
Bachelor of Science - Exercise Science
Jacksonville State University
High School Diploma -
Northgate High School