William Hastings
Statesboro
Summary
A proven asset as an associate manager at Cracker Barrel. I started as a host in 2017 and worked through every field position. I promoted to associate manager after completing an 8 week management course at the company corporate facility. In my time as an associate I helped return my location to profitable operating level through increasing traffic, and reducing food waste and other related cost. I specialized in kitchen and human resource management.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Associate Manager
Cracker Barrel
11.2017 - Current
As part of being an associate manager at Cracker Barrel I oversaw the hiring of new employees, i helped handle their onboarding and training. I maintained sanitation standards and helped maintain a top performing store in the company for sanitation standards. I often resolve maintenance related issues including electrical, plumbing and computer.
I remedied customer issues ranging from technology, safety to food related issues and resolved them in a manner to ensure their return to our location.
I was the food manager during my time as a associate manager. I handled the logistics including food inventory, ordering and organization and maintained a company positive rating for profitability and waste. I ensured food quality and safety in adherence to company standards.
Education
Associate of Arts - History And Religious Studies
Georgia Southern University
Statesboro, GA05-2023
Skills
- Promotional materials development
- Departmental management
- Leasing and sales
- Customer rapport
- Staff management
- Results analysis
- Human resources management
- Department oversight
- Staff training and development
- Negotiation
- Financial management
Certification
ServSafe Food management
ServSafe Alcohol
Timeline
Associate Manager
Cracker Barrel
11.2017 - Current
Associate of Arts - History And Religious Studies
Georgia Southern University