William Hedges
Savannah
Summary
Dedicated barback and server with proven abilities in time management and team collaboration. Known for delivering exceptional customer experiences and maintaining smooth operations during peak hours. Committed to contributing to a dynamic team and enhancing service quality.
Overview
2
2
years of professional experience
Work History
Head Barback
Tavern On The Main
Clawson
04.2024 - 01.2026
- Supported bartenders by preparing drink ingredients and maintaining stock levels.
- Organized bar inventory to ensure efficient access to supplies and tools.
- Assisted in cleaning glasses, utensils, and bar surfaces for a safe environment.
- Delivered exceptional customer service by promptly addressing guest requests.
- Collaborated with team members to maintain smooth bar operations during busy hours.
- Restocked glassware shelves after busy shifts to ensure that adequate amounts of glasses were available for upcoming service periods.
- Received payment from customers for food and beverage orders accurately processed credit card transactions when appropriate.
- Prepared fresh juices using citrus pressers when requested by bartenders during high volume times.
- Performed daily maintenance tasks such as changing kegs, cleaning taps, and restocking ice bins.
- Greeted customers entering the establishment in a friendly manner while ensuring that their orders were taken quickly and efficiently.
Server
Tavern On The Main
Clawson
04.2024 - 01.2026
- Provided exceptional customer service in a fast-paced dining environment.
- Assisted with menu recommendations based on guest preferences and dietary needs.
- Managed multiple tables efficiently while maintaining high service standards.
- Handled cash transactions and processed payments accurately at the register.
- Resolved customer complaints promptly to enhance overall dining experience.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Education
Bachelor of Arts - Industrial Design
SCAD
Savannah, GA04-2029
High School Diploma -
University of Detroit Jesuit
Detroit05-2025
Skills
- Industrial design
- Project management
- Customer service
- Team collaboration
- Time management
- Effective communication
- Bartender support
References
References available upon request.
Timeline
Head Barback
Tavern On The Main
04.2024 - 01.2026
Server
Tavern On The Main
04.2024 - 01.2026
Bachelor of Arts - Industrial Design
SCAD
High School Diploma -
University of Detroit Jesuit