Advised customers on vehicle selections based on their needs and preferences.
Used consultative sales techniques to meet customers' needs and ensure they were satisfied with an easy process and great customer service.
Developed customer relationships by being accessible after the sale, resulting in repeat buyers and referrals.
Owner
Savannah River Cerakote
01.2014 - 07.2024
Managed day-to-day business operations.
Maintained relationships with customers, partnering businesses, product manufacturers, and distributors.
Maintained licenses and compliance with federal regulating agencies and federal law enforcement.
Managed financial aspects of the business, including budgeting and financial reporting.
As a licensed firearms manufacturer and certified ceramic coating applicator, Savannah River Cerakote provided gunsmith services, as well as paint and coating services for vehicle parts, firearms, and a variety of other items.
Patrol Corporal
Richmond County Sheriff's Office
02.2010 - 11.2017
Oversaw night shift patrol operations for the downtown and business districts of Augusta, GA.
Handled shift scheduling,
Planned nightly operations, reviewing each incident and giving after action reports for each shift.
Decided disciplinary action on subordinates, when necessary.
Provided testimony in court proceedings.
Trained new hires, and provided continued training for all employees and peers on a monthly basis.
Adapted to unpredictable, stressful situations, while maintaining a professional demeanor and a calm bearing.