Summary
Overview
Work History
Education
Skills
Interests
Timeline
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William Mullins

Columbus

Summary

Parkers Pantry: Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Electrical Technician: Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Physical Therapist Technician: Experienced with patient care and rehabilitation techniques, contributing to effective therapy sessions. Utilizes therapeutic equipment and supports treatment plans to enhance patient recovery. Track record of maintaining accurate patient records and fostering collaborative clinical environment.


Stocker: Experienced with maintaining orderly and fully stocked shelves. Uses knowledge of inventory procedures to ensure product availability and optimal placement. Track record of reliability and efficiency in responding to restocking needs and maintaining store standards.

Overview

7
7
years of professional experience

Work History

Parkers Pantry

Parker Mullins
11.2018 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Maintained up-to-date knowledge of product and service changes.
  • Delivered prompt service to prioritize customer needs.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Cross-trained and backed up other customer service managers.
  • Implemented and developed customer service training processes.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.

Physical Therapist Technician

St.Francis Hopsital
06.2023 - 08.2023
  • Increased clinic efficiency by maintaining detailed records of patient progress, andupdating treatment plans as needed.
  • Built rapport with patients, establishing trust that facilitated open communication about their goals and concerns during therapy sessions.
  • Ensured timely completion of tasks by managing multiple responsibilities, including equipment setup and clean-up after therapy sessions.
  • Assisted lead Physical Therapists in the development of customized treatment programs for improved patient outcomes.
  • Helped maintain inventory levels of essential supplies required for daily operation within the clinic setting, contributing to overall efficiency.
  • Promoted a culture of teamwork and accountability within the clinic, consistently meeting or exceeding performance expectations.
  • Educated patients on injury prevention and home exercises to promote long-term health and wellness.
  • Developed strong working relationships with Physical Therapists, contributing to an effective team dynamic that enhanced the overall quality of patient care.
  • Contributed to a positive clinic atmosphere through effective communication skills, empathetic listening, and professionalism.
  • Demonstrated proper body mechanics and patient handling techniques for patient transfers and positioning.
  • Educated patients and families on exercises and proper body mechanics.
  • Communicated with physicians to provide updates on patient care.
  • Prepared for sessions by setting up patient treatment areas and equipment.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Maintained cleanliness and sanitation of clinic or treatment environment.

Shelf Stocker

The Bottle Shop
12.2022 - 01.2023
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Answered customer questions and provided detailed product information.
  • Helped customers locate desired items and transfer oversized items to vehicles.
  • Enhanced customer satisfaction by promptly assisting with inquiries and locating products.
  • Improved product availability by efficiently stocking shelves and maintaining proper inventory levels.
  • Collaborated with team members to complete daily tasks and achieve store goals.
  • Improved overall store appearance by regularly facing products on shelves for easy identification.
  • Responded quickly to spills or mishaps, maintaining a safe shopping environment for customers and staff alike.
  • Maintained effective team member communication.
  • Kept work areas neat, clean and free from debris.
  • Stocked designated items on shelves, end caps and displays.
  • Interacted with guests in friendly and knowledgeable way.

Electrical Technician

Alexander Electric Company
04.2021 - 07.2021
  • Installed electrical conduit and wiring for power, controls, and lighting.
  • Installed electrical wiring through conduits and holes in both flooring and walls.
  • Maintained detailed records of all repairs, maintenance tasks, and inventory for accurate tracking purposes.
  • Performed preventive maintenance tasks to verify proper working condition of electrical panels and conduits.
  • Collaborated with cross-functional teams to complete complex projects within deadlines.
  • Safeguarded personnel and equipment by adhering to strict safety protocols during all tasks.

Education

No Degree - Interdisciplinary Studies

Columbus State University
Columbus, GA
05-2026

High School Diploma -

Brookstone College-Preparatory School
Columbus, GA
05-2019

Skills

  • Quick decision making
  • Strategic planning
  • Physical fitness and agility
  • Functional movement
  • Flexibility training
  • Strength training
  • Mobility training
  • Patient communication
  • Appointment scheduling
  • Cleaning and sanitation
  • Continuing education
  • Movement form and techniques
  • Hand and power tools
  • Electrical installations
  • Electrical safety
  • Safety management
  • Wire stripping
  • Attention to detail
  • Efficient organization
  • Heavy lifting
  • Cleanliness standards
  • Inventory replenishment
  • Product display
  • Store planning and display design
  • Friendly and personable
  • Customer service
  • Positive attitude
  • Customer assistance
  • Punctual and reliable
  • Clear communication
  • Physical stamina
  • Time management
  • Teamwork and collaboration

Interests

  • Gym Workouts
  • Martial Arts
  • Team Sports
  • Content Creator
  • Learning new cooking techniques and expanding my culinary skills
  • Cooking
  • I like trying new recipes and food trends

Timeline

Physical Therapist Technician

St.Francis Hopsital
06.2023 - 08.2023

Shelf Stocker

The Bottle Shop
12.2022 - 01.2023

Electrical Technician

Alexander Electric Company
04.2021 - 07.2021

Parkers Pantry

Parker Mullins
11.2018 - Current

No Degree - Interdisciplinary Studies

Columbus State University

High School Diploma -

Brookstone College-Preparatory School

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William Mullins