Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Pope

Chamblee, GA

Summary

Dynamic Maintenance Service Manager with a proven track record at Willow Bridge Property Management, excelling in team leadership and problem-solving. Successfully managed maintenance operations, ensuring timely project completion and adherence to budgetary guidelines. Fostered a positive work environment while enhancing staff skills and safety practices, resulting in improved service efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Maintenance Service Manager

Willow Bridge Property Management
02.2016 - Current


  • Plan, schedule, and supervise the maintenance staff in the performance of their daily activities including: maintenance, installation and repairs, service requests, turns, cleaning of grounds and common areas. Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
  • Hire, train, and develop maintenance staff and ensure company policies, procedures and safety practices are applied.
  • Conduct regular safety inspections of the property, correct any unsafe practice or situation and train all maintenance staff in the correct handling of chemicals, supplies and equipment.
  • Participates in various department or regional meetings and community events, leads safety and department meetings with staff members.
  • Coordinate with vendors and contractors installation, maintenance and repair work.


  • Maintain budget for department; ensure all projects and scheduling falls within budgetary guidelines.
  • Purchase / order maintenance supplies, materials and appliances in an efficient and cost effective manner. Ensure inventory is appropriately stocked and maintained.
  • Ensure Service Requests are appropriately assigned and completed by team within required time frame.
  • Ensure Make-readies and other maintenance projects are completed accurately and timely,
  • Supervised operations staff and kept employees compliant with company policies and procedures.

Education

High School Diploma -

Paulding Co High
Dallas, GA

Skills

  • Positive attitude
  • Team leadership
  • Multitasking and organization
  • Problem-solving

Certification

  • Heating, Ventilation, Air Conditioning, and Refrigeration (HVAC/R) Certification - Environmental Protection Agency (EPA).
  • Electrical
  • Plumbing
  • Cabinetry
  • Tile
  • Flooring
  • 23 Years in Property Management Industry

Timeline

Maintenance Service Manager

Willow Bridge Property Management
02.2016 - Current

High School Diploma -

Paulding Co High
William Pope